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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,456 Reviews

3,456 Reviews of Elder Ford of Tampa - Service Center

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May 19, 2022

Travis Tilwick was a super person to deal with. It was almost Mother's Day and I needed my car fixed. He was able to locate the part needed and expedite the process so I was able to get home to Nor More

by wandadent6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
May 19, 2022 -

wandadent6 responded

Thanks for all your help and quick response to my service needs.

May 19, 2022

Great customer service and everything was explained to me about what my car needed. Awesome More

by OATESEALISHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
May 20, 2022 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

May 19, 2022

Service was very professional and detail . Will highly recommend to my friends and family. Thanks! More

by harini.sodisetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James decaro
May 20, 2022 -

Elder Ford of Tampa responded

Hi Harini, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

May 19, 2022

Customer service was excellent from the time I made my appointment to the time I left. Great service and very careful with the interior of your vehicle. Follow up and updates on my trucks progress with Mi More

by ejorgensen0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
May 20, 2022 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

May 19, 2022

This dealership made sure to get me the car I wanted and out the door in a few hours. Solid experience More

by Slhatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody
May 20, 2022 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

May 18, 2022

Had my vehicle for 6 hours and did nothing. And I had a confirmed appt. More

by Ncm21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John? Vietnam Vet.
May 19, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 18, 2022

After a battle of getting my truck fitted Ford did an amazing job. Thanks to the guys at the service center . Dan beaver was great getting everything done and getting me back on the road. 100% Satisfacti More

by jdelaphena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan beaver
May 20, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 18, 2022

We have 2 Ford vehichles and take them to Elder Ford for service as needed. They have responsive service reps and stand behind their work. More

by BobbieWatson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Llanos
May 20, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

May 18, 2022

It was a quick oil change and wasn't much to say it was fast More

by SANT2257ALVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
May 20, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

May 18, 2022

Fair . ..not pushy....great deals ...very time oriented they work around your schedule..atmosphere is comfortable there More

by rchamiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
May 20, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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