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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,455 Reviews

3,455 Reviews of Elder Ford of Tampa - Service Center

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May 12, 2022

Excelente trabajo y excelente atención al cliente se lo recomiendo a todos la troka quedo muy bien Gracias More

by abelcoco67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No se chequeen quien hiso el trabajo
May 14, 2022 -

Elder Ford of Tampa responded

Abel, ¡agradecemos tu recomendación de nuestro concesionario! ¡Esperamos que continúe eligiendo al élder Ford de Tampa para todas sus necesidades de vehículos! ¡Cuídate!

May 11, 2022

ALL IS GOOD THEY TREAT ALLRIGHT I HAVE BEN A CUSTME FOR A LONG TIME GOT GOOD SERVER More

by ECOMPTON31@ YHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
May 12, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 11, 2022

Had a great experience here and was very happy with the work done at the price I received More

by russell.creighton66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
May 12, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 11, 2022

The folks at the service department do their best to accommodate your needs while your vehicle is for service. More

by Huntersmom1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
May 12, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels! Have a great day!

May 10, 2022

BJ Was Awesometook great care of me and knew his work He's an excellent guy Love thus huy He's the best very respected and nice More

by Bwilliams274@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
May 12, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

May 10, 2022

We brought our Ranger in again because the brakes were still squeaking. We've only had the truck for less than 2 yrs. Ronnie checked the brakes to make sure they were safe and even took my son, who drives More

by missrichardsonchem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
May 12, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 10, 2022

It was time for an oil change and tire rotation. My truck suddenly started running rough last week. They checked it out and said the coil on #2 cylinder was going out. After the price jump to $89.00 More

by DaveK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick lane
May 12, 2022 -

Elder Ford of Tampa responded

Hi Davek, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 09, 2022

My service was ok only that the part was on back order and I have to wait More

by roseetorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
May 10, 2022 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 09, 2022

I just took my Expedition in for the Auro Butler service and they did a fine job and had it ready when promised. More

by BobbieWatson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
May 11, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 08, 2022

Always help me to resolve the problem in the right way Thanks Elder ford for your gelp More

by Barbara-fundora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

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