Back

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,458 Reviews

3,457 Reviews of Elder Ford of Tampa - Service Center

Sort by
April 30, 2022

We took our 2020 Explorer to the local Ford dealer for a recall. They claimed that they couldn’t perform the work and it would cost us $950 to fix it. We then took it to Elder Ford where we originally bou More

by Stillersrule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name, but the service manager was awesome.
May 02, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thanks again for your business! Take care!

April 29, 2022

Friendly employess. .great customer service people...very easy to schedule service, and providing transportation if you need it, when they need to keep your vehicle. More

by haughbrook
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 30, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2022

Service department showed me compassion and concern for me and my vehicle thank you elder Ford More

by NBER9754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sievers
May 01, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 29, 2022

Service was great Dan B. Kept us in the loop with updates while my car was in the service center More

by ANDREA.ADAMS49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
May 01, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

April 29, 2022

I had great service when I brought my car in for an oil change and tire rotation. They did not try to sell me anything else that I did not need More

by TIGERTONY49
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 01, 2022 -

TIGERTONY49 responded

Great service on my Ford F-150

April 28, 2022

Great service department. They’re professional and courteous. The staff is friendly and always willing to go the extra mile. More

by LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Apr 30, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

April 26, 2022

I had a very good experience this time. Everyone was nice and friendly.Good job More

by ESCRIBANOHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2022

We receive great service every-time we bring our vehicle in for service. Everyone is very helpful! More

by JARAMETURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Apr 27, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if you have any additional questions about services you received and thank you again for choosing Elder Ford of Tampa!

April 25, 2022

every thing is great and the people service me is also great and nice and patient More

by 601948184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

April 25, 2022

Elder Ford help me through a very difficult transition because my vehicle needed a part that was on backorder and the longer that I drove the car without the park the more damaged the car got. The blessin More

by KARYNBROWNSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacer Menouni
Apr 27, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Elder Ford of Tampa!

...
221
...