3,458 Reviews of Elder Ford of Tampa - Service Center
Marty Hiess was outstanding! Marty Hiess greeted me and treated me like a Queen! Thank you for your kind, Swift , caring service !i will recommend all my Friends! Thanks Marty Hiess greeted me and treated me like a Queen! Thank you for your kind, Swift , caring service !i will recommend all my Friends! Thanks More
Service was Excellent! The service received was very kind, and courteous! I will always use Elder Ford to service my vehicle! Quick Lane service center is the way to go! The service received was very kind, and courteous! I will always use Elder Ford to service my vehicle! Quick Lane service center is the way to go! More
Very professional I was taken care of by all employees that worked on my vehicle with the utmost professionalism. The vehicle was done on time and spotless when I picke I was taken care of by all employees that worked on my vehicle with the utmost professionalism. The vehicle was done on time and spotless when I picked it up. More
Poor Service and unprofessional Two of the times I've taken my truck to Elder Ford for service it has been damaged. The first time my driver door was damaged and had to be repaired a Two of the times I've taken my truck to Elder Ford for service it has been damaged. The first time my driver door was damaged and had to be repaired and repainted. The second time, I took my truck in for service to get an oil change and tire rotation, and to have the recall on the door rods/cables taken care of. The tech got grease stains in 3 of my seats and on my headliner. They took it back to detail and the grease stains did not come out. Now I have a 2015 FX4 with stained seats. More
All around good experience Michael was pleasant to work with even though I had to wait for over 3 years for the recall air bag part to come in stock Michael was pleasant to work with even though I had to wait for over 3 years for the recall air bag part to come in stock More
routine maintenance A great job getting my car finished as requested. I do have one problem I will take care of when I return for routine maintenance is that I have lifet A great job getting my car finished as requested. I do have one problem I will take care of when I return for routine maintenance is that I have lifetime service, but paid for 2 prior oil changes before I realized it ...therefore I am owed a refund.. I will bring in the paperwork and discuss it at a later time. Thanks ! More
They can do be better! There is a disconnect between the service advisor and the costumer. I recommend that they make it a priority to follow up with their costumers and kee There is a disconnect between the service advisor and the costumer. I recommend that they make it a priority to follow up with their costumers and keep them up to date at all times. Im saying this because of my experienced. I had to escalate my issues to higher up to prove my point, they seem to understand my issue and get it resolved in a timely manner. It shouldn’t get to to that. I still recommend their service because I know they are willing to help but they are extremely busy. More
Efficient Spur of the moment,didnt have an appointment the wait wasn't too bad....... I think that more service staff is needed on Saturday to be more efficient Spur of the moment,didnt have an appointment the wait wasn't too bad....... I think that more service staff is needed on Saturday to be more efficient. More
Great service Very happy with the service I received. Chris went above and beyond to help me and listened to everything I had to say. I will definitely recommend al Very happy with the service I received. Chris went above and beyond to help me and listened to everything I had to say. I will definitely recommend all of my friends to this dealership. More
f150 eco boost great job..johanny was exceptional and paid attention to detail..great asset for elder ford.hw is on of the bedt employees you have working there!. great job..johanny was exceptional and paid attention to detail..great asset for elder ford.hw is on of the bedt employees you have working there!. More