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Elite Acura

Maple Shade Township, NJ

4.9
720 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 720 reviews

October 12, 2023

Dealership service representative are very efficient, friendly, knowledgeable and accommodating. The service area is very clean and comfortable. More

by Misssyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
Oct 14, 2023 -

Elite Acura responded

We are pleased to hear that Elite Acura service representatives are efficient, friendly, knowledgeable, and accommodating. Having a clean and comfortable service area adds to the overall experience. Thanks for sharing your thoughts!

October 07, 2023

This is a clean, professional and friendly dealership. I have been coming here for nearly 20 years. More

by SaylorboyIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent customer service
Oct 10, 2023 -

Elite Acura responded

It's truly impressive to hear that you've been a loyal customer at Elite Acura for nearly 20 years. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Service consultants are friendly and patient, they always the time to make sure you have a full understanding of the work performed More

by NHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan Rogers
Oct 06, 2023 -

Elite Acura responded

We are excited that we provided you with a friendly service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

October 04, 2023

They’ve got the most exceptional staff and their service is the best. Ryan, Daquan, John and Scott are absolute super stars!! More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Daquan
Oct 05, 2023 -

Elite Acura responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 04, 2023

I have got assistance from agent Kameelah Williams. She’s very friendly and polite to the customers and lot of patience in answering all the questions. More

by kishore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameelah Williams
Oct 05, 2023 -

Elite Acura responded

Thank you for your acknowledgment of Kameelah’s professionalism and dedication! It will be our pleasure to assist you again with any automotive services you may have in the future.

October 03, 2023

I never have any problems when I get my car serviced. I get the best service and great customer service. More

by Shyne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DaQuan Ryan and the only young lady that is their
Oct 05, 2023 -

Elite Acura responded

We are thrilled to have provided you with a great service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 03, 2023

Elite Acura is first rate. The staff are customer oriented, friendly and professional. The staff and service are representative of a top dealership. More

by s.potero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 05, 2023 -

Elite Acura responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 03, 2023

Poor customer service, poor analytics for problems with cars and inability to diagnose and fix. More

by Lwrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
Oct 14, 2023 -

Elite Acura responded

Thank you for your feedback about this service visit experience you had because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Tom Alfinito, Market Director talfinito@Group1Auto.com

October 02, 2023

The staff are friendly, courteous and helpful when you arrive to the dealership. The place is clean and very welcoming More

by arod11131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Oct 03, 2023 -

Elite Acura responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 02, 2023

They have decent prices and quick service. Service advisor Patrick was a pleasure to work with. More

by Ed L
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 04, 2023 -

Elite Acura responded

We are thrilled that Patrick provided you with a pleasurable service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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