Elite Acura
Maple Shade Township, NJ
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I was going in for a typical oil change and my tires were hitting the 50k mark and needed to be changed. Requested a specific brand & mode tire quote from the dealer. The quote was reasonably close to the n hitting the 50k mark and needed to be changed. Requested a specific brand & mode tire quote from the dealer. The quote was reasonably close to the nearby tire places for the same brand and model. Called the dealer back to confirm quote and they could put the same brand/model tire on the car. I did the evening drop off and wrote on the envelop to please replace tires with the specific brand and model. And if there were any issues to call. After receiving notification that the car was complete, went to pick it up. A totally different tire was on the vehicle. Totally unacceptable. More
Professional dealership. Joe Torres was very professional and knowledgeable about the vehicles. They gave a very good price for my trade in compared to others. Joe Torres was very professional and knowledgeable about the vehicles. They gave a very good price for my trade in compared to others. More
Jon my service advisor was very knowledgeable ,personable took the time cover what issues where found , call daily to give updates.. the day I pick up my car it was raining he went out in the rain got my car took the time cover what issues where found , call daily to give updates.. the day I pick up my car it was raining he went out in the rain got my car …. That’s was greatly appreciated.. More
Daquan helped me , he is very gentle and nice person , he have a A+ customer service experience , i would like to go Acura dealer in maple shade nj all the time have a A+ customer service experience , i would like to go Acura dealer in maple shade nj all the time More
The service department is excellent they show Great concern to your needs. If there’s a discount They apply it . I say they take the extra step. I would buy another Acura just because the service de concern to your needs. If there’s a discount They apply it . I say they take the extra step. I would buy another Acura just because the service department. More
Great customer service! My service specialist, John is amazing to work with. I had major repairs done. He explained everything to me and worked with me to get the major repa My service specialist, John is amazing to work with. I had major repairs done. He explained everything to me and worked with me to get the major repairs fixed within my budget. I recommend buying a car from Elite Acura based off the service department alone. More