Back

Elite Acura

Maple Shade Township, NJ

4.9
710 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

Directions

By Type

Showing 710 reviews

September 30, 2023

Pat Flahrety is the best service advisor I’ve ever had. Always goes above and beyond is honest and clearly communicates. More

by AndrewStill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Flahrety
Oct 03, 2023 -

Elite Acura responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Pat went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 29, 2023

I was going in for a typical oil change and my tires were hitting the 50k mark and needed to be changed. Requested a specific brand & mode tire quote from the dealer. The quote was reasonably close to the n More

by TyredWrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Oct 03, 2023 -

Elite Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 17, 2023 -

Elite Acura responded

Thank you for your feedback about the incorrect tire installation on your vehicle because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brian Gatti Service Manager bgatti@group1auto.com

September 29, 2023

Professional dealership. Joe Torres was very professional and knowledgeable about the vehicles. They gave a very good price for my trade in compared to others. More

by christianc5692
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Torres
Oct 03, 2023 -

Elite Acura responded

We appreciate your Five Stars and we are pleased to know Joe met your expectations! Congratulations on your new vehicle. Thank you and we look forward to the pleasure of your business again!

September 28, 2023

It’s a great dealership that does good work. In and out with great customer service. More

by Eddie72782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Kerney
Oct 03, 2023 -

Elite Acura responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 26, 2023

Jon my service advisor was very knowledgeable ,personable took the time cover what issues where found , call daily to give updates.. the day I pick up my car it was raining he went out in the rain got my car More

by Jumpprasrdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Sep 29, 2023 -

Elite Acura responded

We are glad we could help!

September 26, 2023

The employees of Elite Acura always provide excellent service. Schedule is hassle free and the wait is never long More

by Laconia55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 27, 2023 -

Elite Acura responded

Thank you for the Five-Star review and for choosing Elite Acura. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 26, 2023

Daquan helped me , he is very gentle and nice person , he have a A+ customer service experience , i would like to go Acura dealer in maple shade nj all the time More

by ne1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan is customer service person in maple shade nj 08052
Sep 30, 2023 -

Elite Acura responded

We're thrilled to hear that Daquan provided you with an A+ customer service experience! We're grateful for your kind words and your loyalty to Elite Acura. Your satisfaction is our priority, and we look forward to serving you every time you visit us. Thank you for choosing us!

September 24, 2023

The Service Department is Excellent. The Service Representatives are professional and very customer service oriented. More

by Natashasmith888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 26, 2023 -

Elite Acura responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 23, 2023

The service department is excellent they show Great concern to your needs. If there’s a discount They apply it . I say they take the extra step. I would buy another Acura just because the service de More

by lisette639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lathers
Sep 26, 2023 -

Elite Acura responded

Thank you for choosing Elite Acura! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 23, 2023

Great customer service! My service specialist, John is amazing to work with. I had major repairs done. He explained everything to me and worked with me to get the major repa More

by krissybrookins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 26, 2023 -

Elite Acura responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that John provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

...
26
...