Elite Acura

Tom Couch was both personable and very helpful in our car buying process. We were looking for a used MDX and although there was not one available on their lot that met our needs, Tom searched to find us jus buying process. We were looking for a used MDX and although there was not one available on their lot that met our needs, Tom searched to find us just what we were looking for. The purchase process was simple and straight forward. Everyone we dealt with was professional, helpful, direct and honest. What was important to us was that the financing and paper work process be both swift and simple. Tom and the Elite team accomplished that and made what is usually the most frustrating part of buying a car very pleasant. I have had the car for a week and could not be more pleased! I highly recommend Elite Acura and specifically Tom Couch! More

these guys are A class! i had a great experience from beginning to end. our salesman, tom couch, and the sales mgr, joe d'aurizio, were very knowledgeable and did everything in their power to ensure my w beginning to end. our salesman, tom couch, and the sales mgr, joe d'aurizio, were very knowledgeable and did everything in their power to ensure my wife and i were happy. we originally found a preowned 2007 tl on the elite acura website, only to find it all shined up and ready to roll when we got there...for another customer. we were upset, but had a few back up choices at another dealership. the problem was we really wanted to buy the car from elite as we owned a 2001 cl and their service dept always took good care of us. anyway, we expressed this to tom and joe. they asked for a couple of days to see if they could find something that fit our criteria. 2 days later, i get a call from joe telling me to be excited and to come on in, he found us a car...the car was in even better shape with less mileage than the one we originally intended to get. they did the best they could on my trade in and really worked with us on a great final number. my point is, tom and joe went above and beyond. they hunted down the car we wanted in under 48 hrs and gave us a killer deal. a lot of sales guys promise you the world and rarely have the follow through...but these guys did. if you want an acura, give these guys a shout. they didn't make it feel like i was buying a car...and that's kinda nice... More

Tom and Vince were very professional , courteous and Tom and Vince were very professional , courteous and helpful. I had a very bad experience with Mercedes -Benz so I was looking for another car since Tom and Vince were very professional , courteous and helpful. I had a very bad experience with Mercedes -Benz so I was looking for another car since my lease on my MB would be up in July. My daughter had purchased a RDX at Elite Acura and was so impressed with Vince and the great service she received and loved her car that I made Elite my first and my last stop . I purchased a MDX and I love it. I can't say enough about Tom Couch and how nice he was to work with.He not only made sure I got the car I wanted but he also eliminated any hassle with turning in my leased MB. I would certainly recommend Elite to all my friends. More

This low-key dealership lets the product speak for itself. No hype, no pressure. The friendly, knowledgeable, and notably accommodating sales staff inspires confidence in the dealership and its produc itself. No hype, no pressure. The friendly, knowledgeable, and notably accommodating sales staff inspires confidence in the dealership and its products. I bought an Acura TSX from Elite Acura... with the options I wanted... at the price I wanted. I am very pleased and would recommend this dealership absolutely. And I love my car! More

I have been a 5-time Acura owner, all of which were handled thru Elite (& its predecessor). Over the many years that I have had that relationship, I have created a friendly & positive relationship wit handled thru Elite (& its predecessor). Over the many years that I have had that relationship, I have created a friendly & positive relationship with both the sales & service departments. It is due to those relationships that I am pleased to be a repeat customer. In this particular instant, I was disappointed in my purchase of a 2009 TL (not due to any misdirection from my sales representative at the time) & recently discussed my frustration with both the service and management departments. With proactive & immediate assistance from them, I was able to upgrade from my '09 TL to a used '10 RL at a reasonable additional expense. Not only did Elite take the stress out of the transition, they stepped up to make something happen that I never would have expected, especially since there was minimal financial gain to them in satisfying that need for me. Clearly, that experience continues to support the reason that I am a repeat customer of Elite. More

Brian was my sales associate at Elite. He was very personable and provided excellent service along with detailed explanations of my new vehicle. He took the time needed and was very prompt with respon personable and provided excellent service along with detailed explanations of my new vehicle. He took the time needed and was very prompt with response to my additional needs after leaving the dealer. Vince did an excellent job working within my budget. I looked at Turnersville Acura prior to Elite and he beat their prices by far. Vince was very willing to offer the best possible deal. Both Brian and Vince maintained excellent customer service throughout my experience. I would definitely recommend this dealership to anyone. Elite Acura provided the best car purchasing experience to date for my family. I really look forward to continuing my business at Elite. More

EVERYONE at this dealership was fantastic. Quick, efficient, no pressure sales. The staff were prepared for may arrival despite the high volume of sales they have. I was excited about my purchase. efficient, no pressure sales. The staff were prepared for may arrival despite the high volume of sales they have. I was excited about my purchase. All my options were considered to make sure my needs were met. I just have never had such a positive and pleasant buying experience!!!!! More

This is our third Acura that we have purchased from Elite. Tom Couch was the best sales person we had! He greeted us with a smile, very pleasant, extremely knowledgable, returns calls promptly. It w Elite. Tom Couch was the best sales person we had! He greeted us with a smile, very pleasant, extremely knowledgable, returns calls promptly. It was a great experience. We got the car last night. We love it! He was the best! More

I had an expiring lease with 3 payments left. From the minute I walked in the door, I was treated with class, and a no-nonsense approach. Al listened to what I wanted and within fifteen minutes, we had a minute I walked in the door, I was treated with class, and a no-nonsense approach. Al listened to what I wanted and within fifteen minutes, we had a handshake on a deal. Not one time during the process did any "gotcha's" arise. I was in and out of there in 2 hours, including introduction of my situation, discussion of new deal structure, test-drive, printing and signing documents. Prior to going to Elite, I went to a Lexus Dealer, an Infiniti Dealer, and called a Nissan, another Infiniti dealer, and another Acura dealer. Cars aside, I was treated best at Elite. More

We met Jason at the Phila Car Show. My lease was up on my '06 Acura. I never rec'd a call from the PA dealer I bought from in '06. Jason was informative and friendly and we felt no pressure or urgency to bu '06 Acura. I never rec'd a call from the PA dealer I bought from in '06. Jason was informative and friendly and we felt no pressure or urgency to buy. Everyone we were introduced to was great More