Elite Nissan

Great car buying experience I bought my car from Elite Nissan it was a really good experience. They had very friendly people out there like Alex & Mario who help to get the best I bought my car from Elite Nissan it was a really good experience. They had very friendly people out there like Alex & Mario who help to get the best deal. More

My Wonderful Experience It's always a pleasure getting my car serviced at Elite Nissan. Whenever I call they have available appointments thatso flexible to my schedule. Every It's always a pleasure getting my car serviced at Elite Nissan. Whenever I call they have available appointments thatso flexible to my schedule. Every time I'm there, they take care of me right away. They treat me like family. I love it! More

The worst experience I have ever had! Do not use this dealership. They kept me there for seven hours and promised me a certain car at a certain price! When I refused to pay the higher pri Do not use this dealership. They kept me there for seven hours and promised me a certain car at a certain price! When I refused to pay the higher price they said ok the price we quoted would stand and then they sent me to the finance guy who added on all kinds of fees! When I said I refused to sign the drew up the paper work as we had agreed. Two days later they called me and said the paperwork was wrong and the bank would not finance the loan unless I came back in to sign new paper work! When I called to tell them that the temporary plates were expiring they told me to come in to get the new plates but when I went in they said there was a problem registering the vehicle so they gave me a note to keep in the car stating that the dealership was trying to register and get new plates. Finally I got the new plates. Two months later I noticed that there was no inspection sticker on the vehicle! When I brought in the car for service I asked them about the sticker! They said you have to have a sticker and could be issued a ticket for not having one. I asked the service people to put a sticker on the car and they said no you have to go back to sales. Sales finally put a sticker on the car, however I noticed the sticker expires 4/12 not 4/21 so the inspection sticker is expired. When I called and let them know they asked me to come back(for the 7th time) so I asked what their hours were. They told me 9:00 AM so I went back at that time no one could find the correct inspection sticker! The salesman I worked with has also left the dealership! Save yourself the headaches and choose another dealer! More

Follow visit for repair Repair was only suppose to take 1 hour. After 2 hours and then questioning why so long and was told anothet repair had to be done?? Also service Dep Repair was only suppose to take 1 hour. After 2 hours and then questioning why so long and was told anothet repair had to be done?? Also service Dept computer did not have correct date of sale on their system and had no info on one to one reward program even after I showed them current statement. Hence did not get any credit for my oil change More

Unexpected Issue I had an issue with my engine belt. The thing shredded into three pieces. Not having bought my truck from Elite Nissan and being very far from, my hom I had an issue with my engine belt. The thing shredded into three pieces. Not having bought my truck from Elite Nissan and being very far from, my home dealership, I was concerned that I would encounter a big hassle. Quite the opposite. Mike the reception guy, was very helpful and demonstrated a high level of concerned for me. The service department and the techs took care of whatever needed fixing, not only driving out to get the proper parts but checking and correcting other parts of the truck that may have been affected. I was very pleased. Thanks guys, Eric Malara More

Very professional, polite and friendly. I made an appointment for a recall on my 2016 Sentra, passenger seat air bag needed to reset the computer. Everyone was professional and helpful, frie I made an appointment for a recall on my 2016 Sentra, passenger seat air bag needed to reset the computer. Everyone was professional and helpful, friendly and courteous. My new leased Vehicle 2016 SV Sentra also needed another issue checked the car allows me to lock the keys in the vehicle and the trunk; the Service Manager checked it but he told me I need to bring it back in on a weekday to see another tech. And he offered to give me a loaner car if I need to leave it. So yes I am very pleased with Bergenfield Elite Nissan. More

Very good Good service is very fast friendly employees I feel very happy and comfortable and very professional i recommended this service to all my friends and Good service is very fast friendly employees I feel very happy and comfortable and very professional i recommended this service to all my friends and family More

Very satisfied Because I was satisfied with the service I was impressed this time as usual I will come back for the service I will come back Because I was satisfied with the service I was impressed this time as usual I will come back for the service I will come back More

Amazing I traveled from Queens to New Jersey for service. The Staff at Bergenfield are awesome. I would rather deal with Bergenfield anytime. You guys really I traveled from Queens to New Jersey for service. The Staff at Bergenfield are awesome. I would rather deal with Bergenfield anytime. You guys really rock! More

oil change and 4 x 4 service I went in for an oil change and 4 x 4 service. I also indicated that I was experiencing some resonating noise from the exhaust, and asked them to che I went in for an oil change and 4 x 4 service. I also indicated that I was experiencing some resonating noise from the exhaust, and asked them to check the heat shields' clamps, which tend to break off due to corrosion. More