Elk Grove Buick GMC
Elk Grove, CA
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I worked with Lex in the service department. She’s amazing!!!! Definitely recommend working with her, as a woman she made me feel confident about what I was repairing, she was super patient with She’s amazing!!!! Definitely recommend working with her, as a woman she made me feel confident about what I was repairing, she was super patient with me and took her time to explain things to me. Thank you GMC More
I would avoid this dealer. They push you to buy an "etching" process as a theft deterrent, It's not etching at all but some labeling process that does nothing to deter catal They push you to buy an "etching" process as a theft deterrent, It's not etching at all but some labeling process that does nothing to deter catalytic converter theft. Your converter can be "etched" at a muffler shop for less than $200. More
Very poor service. Stood waiting for someone to say something for 10 minutes with no one else in the room. 3 workers completely ignored me. Stood waiting for someone to say something for 10 minutes with no one else in the room. 3 workers completely ignored me. More
Horrible Management! They give you False info had a bad experience they told me the Vehicle came with certain Options and when i Purchased it they said oh our sales rep They give you False info had a bad experience they told me the Vehicle came with certain Options and when i Purchased it they said oh our sales rep was new and he Didn't know. I purchased a 70K vehicle and didn't have the features i wanted. So there solution was we can trade it in After 5 days of Delivery! Trade in at my Expense and take a 5K Hit, More
Service department customer service is wonderful. Polite, straightforward, and helpful. Not sure about sales or parts department can’t say. Polite, straightforward, and helpful. Not sure about sales or parts department can’t say. More
Had oil change, mechanic did not wipe off the oil spilt all over the frame. when I got home and park for the day, oil leaked down on my drive-way. I thought the oil was leaking from the filter or drain pl all over the frame. when I got home and park for the day, oil leaked down on my drive-way. I thought the oil was leaking from the filter or drain plug. Alot of clean-up !! However, I managed thought. More