Elk Grove Buick GMC

excellent custoemr service Thank you for working with us and making our car purchase happen. You were a joy to work with. Everything was easy, explained clearly, and the staff Thank you for working with us and making our car purchase happen. You were a joy to work with. Everything was easy, explained clearly, and the staff was very courteous. Thank you! More

They sold me wrong car Salesmen indicated I was comparing 2017 and 2018 Denali's, he stated vehicles were exactly the same except the 2017 had clothe seats, no onboard navig Salesmen indicated I was comparing 2017 and 2018 Denali's, he stated vehicles were exactly the same except the 2017 had clothe seats, no onboard navigation and was $10,000 cheaper than the 2018 that had leather seats and onboard navigation all of the automation and safety features and had specifically stated were the same, he gave me documents to compare which I did and we went back and forth between the two parked side by side has he pointed out all of the same features, bumper, tires, wheels, interior except one leather one clothe, lifted rear gate demonstrating seats fold down the same, both had bench second row seating, big difference being that I would save $10000 with the 2017 so I decided on the 2017. After being home for 3-days, I went out to my new Denali and tried to set up all of the features and found out I didn't have any of the features that I had specifically stated I wanted and that were priority in my vehicle purchase. I went back to dealership and the best they could do for me was to get me in to the one I wanted at a cost of $83,000+. I picked up my things and comly left but I am anything but calm about the deceit or lack of knowledge of the sales persons involved and the lack of good business practice and integrity to rectify the error made. Customer service was great I was the only one there all day. More

Awesome Service Center We live in Roseville but happily drive to Elk Grove because the Service Team at Elk Grove Buick are awesome. The Service Center is clean. The Service We live in Roseville but happily drive to Elk Grove because the Service Team at Elk Grove Buick are awesome. The Service Center is clean. The Service team are welcoming, knowledgeable and get the work done fast and right the first time. We’ll keep coming back. Well worth the drive! More

Great customer service very friendly people. Came out multiple times to inform how far along my vehicle was. I would recommend them to family and friends. very friendly people. Came out multiple times to inform how far along my vehicle was. I would recommend them to family and friends. More

ELK GROVE GMC Buick Dealership/Great CustomerService Dept BEST PEOPLE properly diagnosed, serviced, efficiently operable and completely satisfied great job my car is back to A1 safe running feels good thanks BEST PEOPLE properly diagnosed, serviced, efficiently operable and completely satisfied great job my car is back to A1 safe running feels good thanks appreciate it. More

It was great They did a great job in providing me with great service. I will return t To the dealer for all my vehicle servicing needs in the future. They did a great job in providing me with great service. I will return t To the dealer for all my vehicle servicing needs in the future. More

New Sierra Purchase Experience Clint Myers was a huge help and great attitude. He asked the right questions and brought out exactly the truck we were looking for. He took the time Clint Myers was a huge help and great attitude. He asked the right questions and brought out exactly the truck we were looking for. He took the time to listen and understand our needs. The deal was better than what Mata Chevy offered and where Mata's staff dropped the ball, Clint picked it up and ran with it. My overall experience would be higher if not for a little mishap with the manager. The truck is great, very happy with it and would recommend Clint to a friend. I can't say enough about the quality of the Seirra and the comfort is amazing. The Service Department staff were very helpful and took care of the minor issue we had just after delivery. I look forward to working with Elk Grove GMC in the future and would advise everyone to go see Clint.. Rick Villucci More

Fast and furious. Saw it, wanted it,got it. Everyone was pleasant. No high pressure. It was easy. I saw what I wanted and they had it in stock. Was completed in about a half a day. Everyone was pleasant. No high pressure. It was easy. I saw what I wanted and they had it in stock. Was completed in about a half a day. More

Truck service Service was great as usual, but unfortunately the issue could not be duplicated as it happened while we were towing our trailer. Newer vehicles can b Service was great as usual, but unfortunately the issue could not be duplicated as it happened while we were towing our trailer. Newer vehicles can be a pain at times. More