Elk Grove Hyundai

Customer service experience Douglas lim was very nice and very helpful in our buying experience Sacramento Hyundai will be the only place I will buy my next car from, I will neve Douglas lim was very nice and very helpful in our buying experience Sacramento Hyundai will be the only place I will buy my next car from, I will never again go to Stockton Hyundai had a bad experience there I fell they wanted to sell me a car with them in mind not what was right for me. Sacramento Hyundai was awesome. More

Sales Great-Finance Dept, not so great. My salesman, Mike A. was super! He figured out what I wanted and needed and steered me in the right direction. From beginning to end, the sales expe My salesman, Mike A. was super! He figured out what I wanted and needed and steered me in the right direction. From beginning to end, the sales experience was great. The experience with signing the papers...not so much. After being assured my personalized plate transfer was all taken care of, I now find I have to make an appointment and take care of it myself. The person handling the signing of the papers was too rushed and not very professional and now I find not helpful. Other than that, Mike A and Mike the manager were super! More

Hyundai's great leasing experience Mike Nelson had called me back after I received some information on selling back my 2013 Sonata Turbo. So I came in to have my car serviced and I star Mike Nelson had called me back after I received some information on selling back my 2013 Sonata Turbo. So I came in to have my car serviced and I started peeking at the Santa Fes and the Tucson caught my eye. Sporty and roomy but not too big like a van but not too small like the Tiguan. The shape and look of the car has to grab me and the Tucson definitely did that for me! Douglas spotted me look and he started telling me about some of the features of each car that I was looking at. I went for 2 test drives...one in the Genesis coupe and I loved that car. Black... 6 speed manual drive =] When I started the car the sound of the engine alone had me starry eyed! But...I said that if i ever had the opportunity to get an SUV I would get the Santa Fe or the Tucson. I chose a metallic black 2016 Turbo Tucson and I am 97.653% happy with my choice.(wish I would have gotten the leather ventilated seats) Nelson and Douglas were so awesome! They both were very knowledgeable about what I wanted and were honest with me regarding whether or not they could provide me that. Brian Sax is the absolute best finance guy in the business! I had dealt with him previously when I purchased my 2013 Turbo Sonata and the 2nd time around was more enjoyable than the 1st time. The warranty is why I switched from VW to Hyundai and I do not regret my decision at all. Thanks to Nelson, Douglas, and Brian for the bestest experience ever =] Tara Williams More

Outstanding representative of Hyundai Great sales and service team!! Excellent customer service, and truly caring and inclusive in all discussions. Second to none and a treat to work with. Great sales and service team!! Excellent customer service, and truly caring and inclusive in all discussions. Second to none and a treat to work with. I am truly satisfied with my experience!! More

Good vibes. Excellent service; excellent product; good pricing; fair trade-in allowance; additional warranty explained, but not insisted on. A pleasant, posi Excellent service; excellent product; good pricing; fair trade-in allowance; additional warranty explained, but not insisted on. A pleasant, positive experience overall. You have pros all around. More

Fair way to treat customers My girlfriend and I came by twice over a month period to inquire about our choices. Both times we got great and friendly help, mostly from Douglas Lim My girlfriend and I came by twice over a month period to inquire about our choices. Both times we got great and friendly help, mostly from Douglas Lim without the feel of urging us to buy on these days. We came back 2 weeks later to purchase one new vehicle and Douglas who was off came back to the dealership to do the purchase, even though it was later in the day. The process was fair and fairly quick, with no back and forth so common when buying a car. It was a good experience overall and we are planning to buy another Elantra in a few weeks. Thank you. More

Excellent service I was lucky to find the exact car I wanted 2hrs away from my home in Sacramento. Working with David over e-mail prior to me driving to Sacramento and I was lucky to find the exact car I wanted 2hrs away from my home in Sacramento. Working with David over e-mail prior to me driving to Sacramento and working with Aaron once I arrived was great. They both answered all of my questions. My car was clean and full of gas when I left. I had purchased All weather floor mats which had to be ordered and sent to me. Aaron called to let me know when they arrived at the Dealership, when he sent them and followed up to make sure I received them. Overall, I had a great experience. More

Excellent. Great service .They new my taste deal done worked out with great car. Everything explained to me and my wife. JJ excellent sales person and manager Great service .They new my taste deal done worked out with great car. Everything explained to me and my wife. JJ excellent sales person and managers and other staff were great. More

Thank you! Thank you Brian and Aaron for all of your help! I love my new car it's perfect for me! Couldn't be happier. Had a great no pressure buying experience Thank you Brian and Aaron for all of your help! I love my new car it's perfect for me! Couldn't be happier. Had a great no pressure buying experience would definitely recommend. More

great I love my car. Great price, and great car. Excellent dealer that give us the right price and the right car. They wash the car and clean before they gi I love my car. Great price, and great car. Excellent dealer that give us the right price and the right car. They wash the car and clean before they give us the car. More