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Elk Grove Hyundai - Service Center

Sacramento, CA

4.6
132 Reviews

132 Reviews of Elk Grove Hyundai - Service Center

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January 03, 2024

If you have a 2011-2022 hyundai or Kia, do not waste your time getting the "free security update upgrade". It's a sham, scam, fugazi, serves no purpose but to appear as if the consumer matters. We had it ins More

by Canttrusthyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Eastman
December 19, 2023

Dominic was very helpful. Explained my concerns thoroughly. Sufficient about when my car would be finished. More

by jmhunter79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Dec 19, 2023 -

Elk Grove Hyundai responded

Thanks for your feedback! We're glad to know Dominic was able to assist you effectively at Elk Grove Hyundai. If there's anything else we can do for you in the future, don't hesitate to reach out!

November 30, 2023

Prompt service, was able to get in quickly after request for appt. Explained all services needed clearly. More

by Kayaprettygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic De Rosa
Nov 30, 2023 -

Elk Grove Hyundai responded

We're glad to know you found our service prompt and clear at Elk Grove Hyundai. Thanks for choosing us!

November 15, 2023

Excellent Customer Service and Service Technician know how to diagnose the problem with the car More

by kaomaster
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asjah
Nov 16, 2023 -

Elk Grove Hyundai responded

We're delighted our team hit the mark with attentive and professional service! Thank you for supporting Elk Grove Hyundai with a 5-star review!

November 14, 2023

Always make you feel welcomed! A pleasure to do business with. The service department has great customer service with friendly employees 👍!! More

by happime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie( sorry don't know his last name) and the cashier are great!!
Nov 14, 2023 -

Elk Grove Hyundai responded

We're delighted to know you feel welcomed at Elk Grove Hyundai and that our service department has been able to provide great customer service. Thank you for your kind words!

November 10, 2023

I recently had the pleasure of going to Hyundai in Elk Grove for my car maintenance appointment, and I couldn't be more satisfied with my experience. Upon arriving at the service center, I was greeted by More

by Chinwendu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asjah
Nov 10, 2023 -

Elk Grove Hyundai responded

Chinwendu, we're delighted to know that Asjah and our team at Elk Grove Hyundai provided you with an excellent service experience. We appreciate your trust in us for all of your future car maintenance needs!

October 30, 2023

I had an appointment they were there on time got me in & out in about 30 minutes . It was awesome More

by ggurl45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Oct 30, 2023 -

Elk Grove Hyundai responded

It was our pleasure to assist you and provide timely and efficient service! Thanks for choosing Elk Grove Hyundai and for sharing your feedback. Take care!

September 25, 2023

Service writer very helpful and professional l appreciate prop attention to any concerns I had and like Reggie’s great demeanor for coustomers. More

by Eva_abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie service writer
Sep 25, 2023 -

Elk Grove Hyundai responded

We're glad to know that Reggie and our team were able to assist you professionally and attentively at Elk Grove Hyundai, Eva! Thanks for the 5-star review!

August 31, 2023

They were very courteous and went over what they were going to do to the car and if there was anything else I wanted done. Answered all my questions and best of all they washed my car. I like that. More

by elliebacon13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic de Rosa
Sep 01, 2023 -

Elk Grove Hyundai responded

Ellie, we're glad to know you had a positive experience at Elk Grove Hyundai! Our team always aims to provide detailed information and top-notch service. We hope your car is running smoothly - and shining brightly after its wash!

August 24, 2023

A Wonderful Service Experience at Elk Grove Hyundai! Dear Reginald, I wanted to take a moment to express my sincere appreciation for the outstanding service experience I had at Elk Grove Hyundai More

by Elminleung89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Aug 24, 2023 -

Elminleung89 responded

A Wonderful Service Experience at Elk Grove Hyundai!

Aug 25, 2023 -

Elk Grove Hyundai responded

Elmin, we love to hear you had such a fantastic experience at Elk Grove Hyundai, and thank you for such thorough feedback. We'll be certain Reginald gets the recognition he deserves. We look forward to seeing you back for any future service needs!

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