Elk Grove Subaru

Awesome Customer Service Just purchased a Subaru 2015 Legacy. I worked online with Gavin McPoil and after several emails later due to my part, we finally made it in to take a Just purchased a Subaru 2015 Legacy. I worked online with Gavin McPoil and after several emails later due to my part, we finally made it in to take a test in the Legacy and Outback. Gavin was great after just learning we had switched are minds overnight from a Forester to either a Legacy or Outback and it was no hassle for him. Gavin got both vehicles for us to test drive and there was no pressure towards either one and we are totally happy with the Legacy. Everyone made us feel comfortable as we waited to sign the papers and the facility was very warm and welcoming. Since we were trading in our 2001 Outback and it felt like a family member leaving that they took very good care of it and everyone was impressed on how well maintained the car was in which made it easy to depart with but still sad to leave it behind. I highly recommend this dealership if you are looking for a new Subaru. More

Great Experience Everything was great! Everyone was very helpful and willing to answer all questions and help us make a good purchase. Only problem and we didn't r Everything was great! Everyone was very helpful and willing to answer all questions and help us make a good purchase. Only problem and we didn't realize it until almost home, the Navigation SD card was missing, so no Navigation and I said I could go over it from the manual, so, oops, kinda my fault, since we were ready to leave and I was ready to go. We went out of town to purchase because of pricing, so they are mailing us the card! Thanks Guys!!! More

Excellent service all around. We bought a Forester. David and Frank were so helpful and made us feel very comfortable while going thru the process. Frank spent time with me in th We bought a Forester. David and Frank were so helpful and made us feel very comfortable while going thru the process. Frank spent time with me in the car to show me everything and I really appreciated that. It was my best experience when buying a new car. More

Great Customer Service We were very pleased with the experience of buying our new Impreza at Elk Grove Subaru. After a great experience over the phone, my wife and I decided We were very pleased with the experience of buying our new Impreza at Elk Grove Subaru. After a great experience over the phone, my wife and I decided to drive 2 hours to get our new Subaru from Elk Grove Subaru. Fitz was great to work with, and we recommend that anyone looking for a new Subaru gives him a call. More

Friendly, no pressure, and fast We went to Elk Grove Subaru to look at the new Crosstrek XV, after talking with our sales person Alan we learned even more about this model than we di We went to Elk Grove Subaru to look at the new Crosstrek XV, after talking with our sales person Alan we learned even more about this model than we did even after our own research. The staff at Elk Grove Subaru know their products and services well. They provided a fast friendly no pressure service. We were more than comfortable making our purchase from them. . More

Excellent Service Had the pleasure of dealing with Alan during this experience, he knew his stuff, no pressure and treated me like a valued customer. Customer service i Had the pleasure of dealing with Alan during this experience, he knew his stuff, no pressure and treated me like a valued customer. Customer service is very important to me and Alan gave first class service. More

Great Customer Service and Friendly We had a difficult situation with our trade in and they made it a great setup. Mike worked magic on the finance and Frank was great at showing and ex We had a difficult situation with our trade in and they made it a great setup. Mike worked magic on the finance and Frank was great at showing and explaining each of the cars. We really enjoyed the time they spent and felt no pressure or hidden items when going through the process. I would definitely recommend any one come see them again. It was an overall great experience and we are very happy with our new Legacy. More

Worth the drive! After a failed attempt (bait and switch) by another Subaru dealer in the Bay Area, my husband found Mike Kim and Elk Grove Subaru. At first I was skep After a failed attempt (bait and switch) by another Subaru dealer in the Bay Area, my husband found Mike Kim and Elk Grove Subaru. At first I was skeptical because of our nasty experience with the other dealer, and I wasn't sure Mike could come through as promised. Not only did he come through, he got me a better Outback than I asked for and for a great price. He made the negotiation process easy and all I had to do was show up and sign documents. Mike works with your budget and makes deals happen so that all parties are happy. Even though it was a 1.5 hour drive to get to him, I would do it all over again and recommend that any one in the Bay Area go to Elk Grove Subaru first! Friendly, professional and no bait and switch tactics. The best! More

Excellent Customer Service Mike Carlson & Dave Deleon provided a great buying experience with no pressure and great respect to the customer. Mike took the time and gave us opti Mike Carlson & Dave Deleon provided a great buying experience with no pressure and great respect to the customer. Mike took the time and gave us options that exceeded our needs. This was a great buying experience for both my wife and I. More

Elk Grove Subaru experience was awesome Purchased a Subaru 2015 Forester this month. Worked online with Mike Carlson and we agreed to a price. I brought my wife in to test drive and we made Purchased a Subaru 2015 Forester this month. Worked online with Mike Carlson and we agreed to a price. I brought my wife in to test drive and we made a purchase. Very easy process, Mike is great and low pressure and delivered everything we discussed with no hassle. The facility is very nice and everyone we dealt with was genuinely friendly at all times. I had decided to get custom leather seats installed which meant I had to bring the car back and the loaner process with Enterprise was as a snap and Matt Cole was also amazing to work with. You just feel like they WANT your business and that everyone there seems happy to work there! I highly recommend this dealership if you are looking for a Subaru. More