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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,376 Reviews

1,376 Reviews of Elk Grove Toyota - Service Center

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April 25, 2018

Excellent service. I was very impressed with the service writer and the overall professionalism that was provided.. The service time was very good and I will continue More

by michael9356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 26, 2018 -

Elk Grove Toyota responded

Thank you for the review! We are happy to hear your service experience was very good! We appreciate your business!

April 25, 2018

Excellent Service Service team took care of me right away, they weren't overbooked and were very helpful. The service here is always top-notch and the service team is a More

by valerie2235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Oehler, Jose Garcia
Apr 26, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We appreciate your kind words for our service department! Thank you for your business!

April 25, 2018

Routine Maintenance I came in for a routine oil change. The people in Express Lube found a problem and went directly to my Service Manager, Charles. Charles came and ta More

by scottbrent2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Linck, Daniel Kinnear
Apr 26, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us this review! We're happy to hear our service department was able to catch the problem before it became a bigger one! WE appreciate your kind words & thank you for your business!

April 25, 2018

great service , knowledgeable service representative. Car was serviced and delivered on estimated service time. Am pleased with the discounts for tire rotation an More

by senior100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kinnear
Apr 26, 2018 -

Elk Grove Toyota responded

Thank you for the review! We appreciate hearing about your experience & are happy that it was 5-star worthy! Thank you for your business!!

April 24, 2018

In and out. Went in for simple reason, everything was done in a simple fashion. Good experience. Forgot the guys name who helped me but he was nice and very helpf More

by RAMIREZDAMIAN89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Shrum
Apr 24, 2018 -

Elk Grove Toyota responded

I am happy to hear you had a good experience and our staff was nice and helpful. We appreciate your business and your kind review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 24, 2018

Warranty work I dropped off 2008 Corolla for air bag recall. Fred did a great job explaining both recalls and did a complimentary vehicle inspection and free car wa More

by ATWALK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Apr 24, 2018 -

Elk Grove Toyota responded

Thank you for your business and for sharing your kind review here online. I am glad to hear that Fred was helpful and provided you with a great service. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 24, 2018

Fast and quick service Fast and quick service. Professional staff. Well hospitable people. Reasonable and convenient price . You get free car wash after you get any service More

by Laiq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 24, 2018 -

Elk Grove Toyota responded

Hello, Thank you for your business, your kind review and for recommending Elk Grove Toyota to your friends. I am happy to know that you received a professional, and quick service from our staff. Your satisfaction is important to us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 24, 2018

Excellent services I’m very happy with the services . Daniel took very good care of my car. He explained in details with excellent works. Thank you Daniel . More

by TINAJADES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kinnear
Apr 24, 2018 -

Elk Grove Toyota responded

It is always great to hear that we were able to make a customer's experience truly exceptional! I am happy that Daniel took good care of your car and explained the details of the work. We truly appreciate your business and your time. Thank you for the kind review. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 24, 2018

service I was very pleased with the service I receive. Kumar primal was very helpful and informative. He didnt try to sell or say more things were wrong. More

by JMILLER300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Garcia
Apr 24, 2018 -

Elk Grove Toyota responded

Thank you for the kind review. It is pleasing to hear that Primal was very helpful and informative. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 24, 2018

Great service! Great people!! Just got my two Toyotas last year and had the cars serviced here in Elk Grove Toyota. I can't say enough about how happy I am with the kindness and qu More

by LAPTIME2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Linck, Gary Oehler
Apr 24, 2018 -

Elk Grove Toyota responded

Thank you for your continued business and for your kind review. I am thrilled to hear you have been happy with our Service department especially on your last service with Charles and Gary. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

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