Elk Grove Toyota - Service Center

Cashier lady needs to go home early. brought my tundra for a change oil, smog inspection, etc. it took a longer time for it to be finished. Thank goodness for the fleet service. It was th brought my tundra for a change oil, smog inspection, etc. it took a longer time for it to be finished. Thank goodness for the fleet service. It was the first time to use it (didn't know that they can drop/pick you up as far as my place). Glad also that they can still pick you up even if it was past 6 pm. Everybody from David, to the lady driver of the service, and to the guy who brought the truck to the driveway were genuinely friendly. I could've given this review a 5 stars if the cashier lady was friendlier or smiling. Guess she is ready to go home. Kudos to the lady driver and to the guy who brought the truck in front- they were still smiling and it did look genuine. More

Outstanding service visit I have visited several dealerships in the Northern California area and Elk Grove Toyota is one of the very best. They treat me like I am a valued cust I have visited several dealerships in the Northern California area and Elk Grove Toyota is one of the very best. They treat me like I am a valued customer every time. More

Awesome. Everyone here is nice and helpful. Especially advisors who goes in depth with what's wrong with your vehicle, what parts you need, and what the estima Everyone here is nice and helpful. Especially advisors who goes in depth with what's wrong with your vehicle, what parts you need, and what the estimated cost is. More

MORE THAN 10 YEARS OF EXCELLENT SERVICE Elk Grove Toyota is the only place I have ever taken my 2006 Toyota Sienna to be serviced. And, I always book my appointment with Service Adviser Fr Elk Grove Toyota is the only place I have ever taken my 2006 Toyota Sienna to be serviced. And, I always book my appointment with Service Adviser Fred Daniels to have his team do the work. My van has been converted to accommodate my wheelchair and I am truly lost without it. Elk Grove Toyota has consistently gone "above and beyond" as quickly as possible to ensure that my car continues to run safely. More

Parts Professional, Chris Knight I was experiencing a safety issue involving glare from my dashboard. Chris knew exactly how to solve my problem at the lowest cost. As a senior gal, I was experiencing a safety issue involving glare from my dashboard. Chris knew exactly how to solve my problem at the lowest cost. As a senior gal, I am so thankful for his professionalism and integrity. Elk Grove Toyota is the best! Randelle More

Oil Change Superb Service! My family and I take all our Toyotas here for maintenance. Mainly oil change, but their service is fantastic! Join their rewards program and collect p My family and I take all our Toyotas here for maintenance. Mainly oil change, but their service is fantastic! Join their rewards program and collect points to get discounts off certain services/products. They use to have a gold card program where you buy multiple oil changes and put it on the card to use whenever you like, but unfortunately they discontinued that program. Also, they provide free car wash with service and have a comfortable waiting area. Definitely one of my preferred places to go for service on my vehicles! More

Elk Grove Toyota and Dave Moore I took my 2015,Camry in for her 5000 mile check-up. They were busy as they always are but yet everyone wanted me to be as comfortable as possible. Fro I took my 2015,Camry in for her 5000 mile check-up. They were busy as they always are but yet everyone wanted me to be as comfortable as possible. From a nice cold bottle of water from the young man who greeted me and let me know Dave was busy with someone else but would see me as soon as possible. I love Dave Moore. He listens to me about the littlest thing on my car. Yes this car is my baby. And is just an informed Service advisor. Thank you Elk Grove Toyota and Dave Moore. You guys are awesome and truly care about your customers. More

Major repair of my 4 - runner A lot of work had to be done to my 4-runner so I was authorized a rental car. Everything went well except the wrong radiator was delivered so it took A lot of work had to be done to my 4-runner so I was authorized a rental car. Everything went well except the wrong radiator was delivered so it took an extra day to repair, but i kept the rental for another day. I was very happy with the service department and haven't had any trouble with the repairs. More

Excellent customer service I called to schedule an appointment, I was in and out. The staff treated me with excellent customer service. My car runs great. Thank you Elk Grove I called to schedule an appointment, I was in and out. The staff treated me with excellent customer service. My car runs great. Thank you Elk Grove Toyota! More

Service Great dealership, Excellent Employees, Well trained very helpful at all times. I have been with this dealership since 1984. They maintained all 5 Toyo Great dealership, Excellent Employees, Well trained very helpful at all times. I have been with this dealership since 1984. They maintained all 5 Toyota's I have owned. Bill More