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1,369 Reviews of Elk Grove Toyota - Service Center
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February 24, 2015
OIl Change I made an appointment for an oil change and was greeted promptly on arrival. The wait time was as expected and the service manager went over the work I made an appointment for an oil change and was greeted promptly on arrival. The wait time was as expected and the service manager went over the work done, including things I should keep an eye on for the future. They washed my car (which it needed) after the work was done, and I was on my way. The staff was very friendly and helpful. More
by joyt
Employees Worked With
Alvin Kumar
February 05, 2015
Smooth handling My truck had a recall notice and I made an appointment to correct the problem. The service dept. was ready to start when I arrived. Repairs were made My truck had a recall notice and I made an appointment to correct the problem. The service dept. was ready to start when I arrived. Repairs were made in a timely manner. Everybody was helpful and very courteous from the service rep to the cashier. More
by Lobodad
Employees Worked With
February 04, 2015
Service for my Toyota since 2006 I bought my 2007 Toyota Rav4 from Elk Grove Toyota in late 2006 and have always taken my car to the Elk Grove Toyota dealership for service. They hav I bought my 2007 Toyota Rav4 from Elk Grove Toyota in late 2006 and have always taken my car to the Elk Grove Toyota dealership for service. They have wonderful customer service and the quality of their work is excellent as I have not had to return the car for any reason when it is brought in for service. I have had no repair problems with my car and have only had maintenance services in all of the years I've owned the car. I highly recommend the Elk Grove dealership. If you are faithful about maintenance services you will have many good years of service from your car and I think the prices are fair at this dealership. More
by DHS2015
Employees Worked With
Other Employees :
Rocky Deavers, Jason Bruecker, Fred Daniels, Nicholas Kersten, Chris Knight
February 04, 2015
Six months service or my 2014 Avalon Agent was friendly and polite. The service was done on time while waiting with a good car wash. Overall experience was great. Also visited the parts s Agent was friendly and polite. The service was done on time while waiting with a good car wash. Overall experience was great. Also visited the parts section to purchase touch up paint for my wife's Camry, Great experience from the parts section too. More
by Segun
Employees Worked With
Micheal Thorn
February 03, 2015
Charles Linck is trustworthy! Charles Linck is always very helpful and very honest with me in what my car needs. He makes my experience at the dealer stress free and hassle fr Charles Linck is always very helpful and very honest with me in what my car needs. He makes my experience at the dealer stress free and hassle free. I am a return customer to the dealer because of the quality of service he offers. I feel like I can completely trust him in the advice he gives me about my cars. More
by brispangler
Employees Worked With
Charles Linck
February 02, 2015
Quick and painless I got my car in at my appointment time, no waiting. Tune up was done in just over an hour. Car was washed, customer service rep went over the findings I got my car in at my appointment time, no waiting. Tune up was done in just over an hour. Car was washed, customer service rep went over the findings, and I was on my way. Fantastic! More
by Julie
Employees Worked With
I don't remember
January 29, 2015
Extremely quick in and out! I came into Elk Grove Toyota with an appointment for a service check and oil change. I was disappointed because I didn't have enough time to finish my I came into Elk Grove Toyota with an appointment for a service check and oil change. I was disappointed because I didn't have enough time to finish my coffee and get through a couple rounds of my favorite iPad game when they called me over to tell me I was done. They had even washed the car! Less than 30 minutes from drop off to driving away, now that is great service. More
by CWilliams
Employees Worked With
Can't remember? Sorry
January 17, 2015
Continuous Outstanding Service Elk Grove Toyota continues to meet or excel my expectations whenever I bring my trucks in for service. Scott Krueger, my Service Rep, proved to be "sp Elk Grove Toyota continues to meet or excel my expectations whenever I bring my trucks in for service. Scott Krueger, my Service Rep, proved to be "spot on" with the 'ready time' and the price. It is because of this continued dedication to customer satisfaction that l and family members own multiple Toyotas and have EG Toyota handle all service needs. Lobodad More
by Lobodad
Employees Worked With
Scott Krueger
January 17, 2015
"Service that I can trust!" I've been going to Elk Grove Toyota for the last 6+yrs and built a relationship of trust with their services. Everyone is always very professional and I've been going to Elk Grove Toyota for the last 6+yrs and built a relationship of trust with their services. Everyone is always very professional and welcoming. Charles, one of the service advisers, did an excellent job in explaining the services that was scheduled for my car that day. The rental service department was very courteous as well. My experiences with Elk Grove Toyota has been very positive that's why I'm a returning customer. More
by Hopeful
Employees Worked With
Charles Linck
January 15, 2015
Excellent Service Advisor Both Anthony and Charles are always so professional, helpful and patient to explain all the steps that I need to take care for my car. Both Anthony and Charles are always so professional, helpful and patient to explain all the steps that I need to take care for my car. More
by bluemoon
Employees Worked With
Anthony Aldrete, Charles Linck
