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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,370 Reviews
Call Service Center (916) 405-8000

1,370 Reviews of Elk Grove Toyota - Service Center

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April 26, 2023

Great customer service. John was helpful and communicated with me on status. Completed in a timely manner. More

by livelife1096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Elk Grove Toyota responded

Hello, Thank you for your review. I am thrilled to hear about your time with John. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 25, 2023

Fantastic Professional Service Center but every time I bring my Corolla in for service there ends up being an Icon Displayed on my Dashboard afterwards saying something else needs to be checked i.e. Tire More

by Raylisa22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 28, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your feedback. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 22, 2023

Elkgrove Toyota provides great service and have nice staff. They always do good job. Thank you very much. More

by altan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 19, 2023

Service agents are respectful and efficient. It is great to get a text when service is done. Thank you all. More

by Ducle23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Ascencio Bair
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April 16, 2023

Amazing customer services! The service man was very kind and courteous. Fast service. Highly recommend! More

by Eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2023

More reliable with regards of service and dealership and service manager are courteous Mr Gustavo is my service advisor he is reliable with regards in dealing customer service More

by Ramp70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2023

Fast service today, had added 20 dollars for tires rotated, it was free before , an expense More

by Eric4008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jelian alop
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April 04, 2023

Excellent service representative. Keeps me updated on what’s going on in every step of the way. More

by Vilee
Recommend Dealer
Yes
Employees Worked With
Romy Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kersten
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Apr 07, 2023 -

Elk Grove Toyota responded

Hello Vilee, I am thrilled to hear you were updated every step of the way. We truly value your time and your business. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 01, 2023

Polite and honest. Now, that you asked, any more words entered are useless or pure nonsense. More

by Thor.Yota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall name.
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Apr 07, 2023 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review Elk Grove Toyota. I am glad to hear our staff was polite and honest during your visit. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

March 31, 2023

Trust! No markup on car during pandemic unlike other dealerships . Great people, service, and quality! More

by kuemura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete, Bill Gann
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Apr 07, 2023 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day. I am happy to hear you were satisfied with our pricing during this vehicle shortage. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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