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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,381 Reviews

1,381 Reviews of Elk Grove Toyota - Service Center

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December 18, 2019

Had electrical issues and my 2016 was towed to Elk Grove Toyota service dept. class requesting authorization and explaining what was being done were excellent. Car was fixed and cost was quite reasonable. V More

by Footballrefsj
Recommend Dealer
Yes
Employees Worked With
Jose Calderon , Fred Daniels
Dec 19, 2019 -

Elk Grove Toyota responded

Hello, It is pleasing to hear about your wonderful experience here at Elk Grove Toyota. We are glad the process went smoothly during your service visit. Your satisfaction is our number one goal. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

December 14, 2019

Service was great. Anthony went above and beyond to ensure everything went as smoothly as possible. Great turn around time as I was without my car for only 1 day. Thanks again More

by Dustin
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Dec 15, 2019 -

Elk Grove Toyota responded

We are happy to hear this! Thank you for trusting us with your vehicle! We look forward to working with you again in the future!

December 13, 2019

New facility dedicated for service. Service is faster. Adviser is great. Only downside is that they have removed the shuttle service. But anyway... facility is new and more spacious (not like the previous More

by Tespabelico
Recommend Dealer
Yes
Employees Worked With
Singh
Dec 15, 2019 -

Elk Grove Toyota responded

Thank you for coming to see us for service and for providing us with this feedback! We are grateful for your business!

December 11, 2019

I appreciate the effort Fred made to locate my daughter, as I was waiting for her to pick me up. I was waiting at one location and she went to another! And, she didn't have her phone with her! It all ended More

by itzdoylene
Recommend Dealer
Yes
Employees Worked With
Fred Daniels, Mark Kleefeld
Dec 15, 2019 -

Elk Grove Toyota responded

We're happy to hear this. Thank you for coming to see us!

December 11, 2019

Great service experience. Took care if recall issue as well as other service needs. Made sure all concerns were addressed, made sure we had a loaner while waiting a few days for parts and got everything d More

by EGPriusDrvr
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
Dec 15, 2019 -

Elk Grove Toyota responded

We appreciate your business and kind words! We look forward to working with you again!

December 10, 2019

Everyone is always so nice. Too bad all car dealerships don't follow Elk Grove Toyota's lead. From Sales to Service and all departments in between, Elk Grove Toyota is great. More

by MarisaT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in Parts Sales was great. 5 Stars, Gustavo Rios
Dec 11, 2019 -

Elk Grove Toyota responded

Hello, Thank you so much for sharing your wonderful review here online. I am thrilled to know that you enjoyed your time with our staff here at Elk Grove Toyota. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

December 07, 2019

Toyota $ runner repair I had my car towed to Elk Grove Toyota The service representative Miguel Navarro was very welcoming and good adviser the repairs were completed in More

by Joanna B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2019 -

Elk Grove Toyota responded

Thank you for your feedback! We appreciate you trusting us with your vehicle. We look forward to working with you again in the future!

December 06, 2019

I’ve taken my 4Runner to Elk Grove Toyota since I bought it brand new. I’ve always find the to be courteous, thoroughly consistent and fair in their pricing. I am always satisfied and content. More

by Llama17/17
Recommend Dealer
Yes
Employees Worked With
Leslie Riola, Fred Daniels
Dec 06, 2019 -

Elk Grove Toyota responded

Thank you for taking the time to provide us with your feedback. We are happy to hear you have been enjoying your services with us. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

December 06, 2019

service was fast and efficient. body shop guy and tech woman excellent. They touch up paint and gave me quote on body work. The mechanic didnt delete the Need maintenance message on dash board so have to More

by roxanakillian
Recommend Dealer
Yes
Employees Worked With
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Elk Grove Toyota responded

Hello, Thank you for providing us with your feedback. I apologize for the inconvenience. We are happy to reset the light whenever your have time. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

December 04, 2019

I purchased my RAV4 5 years ago at EG Toyota and have regularly had it serviced there. Now that they expanded their service area the waiting time is even quicker. And the waiting area is a vast improveme More

by pastchevygrl
Recommend Dealer
Yes
Employees Worked With
Leslie Riola
Dec 05, 2019 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review our dealership here online. I am happy to hear about how much you enjoyed our new Express Maintenance facility. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

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