1,381 Reviews of Elk Grove Toyota - Service Center
Excellent experience Matthew was outstanding he went over everything very clear and I would make sure that the next time I come in I would request for Matthew . I didn Matthew was outstanding he went over everything very clear and I would make sure that the next time I come in I would request for Matthew . I didn’t have an appointment and the wait for the service person to come and attend me was not long. More
Best service Elk Grove Toyota is the best when it comes to service of your vehicle. You are keep informed throughout the process, provided with knowledge techs to Elk Grove Toyota is the best when it comes to service of your vehicle. You are keep informed throughout the process, provided with knowledge techs to answer all questions and options for repairs of your vehicle. More
Apple CarPlay Service was excellent from the moment I drove up and dropped off my car to the time I picked up my car. Nick was very courteous and professional. Service was excellent from the moment I drove up and dropped off my car to the time I picked up my car. Nick was very courteous and professional. More
My toyota Great service. Friendly employees. Very clear communication. I will always bring my vehicles here. Dealership is so clean and organized. Very prof Great service. Friendly employees. Very clear communication. I will always bring my vehicles here. Dealership is so clean and organized. Very professional as well. Thank you. More
Oil change My Toyota Camry was waaay overdue for an oil change. While I waited Kemara Kem from sales answered questions I had regarding the Highlander and was ve My Toyota Camry was waaay overdue for an oil change. While I waited Kemara Kem from sales answered questions I had regarding the Highlander and was very nice. Adrian Shanka from service was very friendly and helpful. More
10k service and safety recall Service line was short and fast. Fred was fast to get me written up. Work performed was done earlier than promised. Would like to see more room for pa Service line was short and fast. Fred was fast to get me written up. Work performed was done earlier than promised. Would like to see more room for parking...I had to walk out to the street to get picked up. I do realized that that issue is being addressed via new building across the street..overall excellent More
Excellent customer service @ Elk Grove Toyota Danny expeditiously processed my 6-mo Rav4 maintenance requirement complete with complimentary car wash and coordination with Mr Adams, repair shop es Danny expeditiously processed my 6-mo Rav4 maintenance requirement complete with complimentary car wash and coordination with Mr Adams, repair shop estimator. Mr Adams patiently explained my car condition and showed me how to get rid of the scratches/marks without repainting. He actually fixed my car’s eye sore scratches without having me make an appointment and free of charge to boot. Both Danny and Mr Adams made my day! Elk Grove Toyota has excellent staff, customer service and a wide variety of products and vehicle maintenance services. Thanks much Danny, Mr Adam and Elk Grove Toyota! More
Tire rotation Friendly, professional acting and cleanly attired service personnel. Very courteous. Nice fresh coffee maker in comfortable lounge area. Mobile phone Friendly, professional acting and cleanly attired service personnel. Very courteous. Nice fresh coffee maker in comfortable lounge area. Mobile phone notification when vehicle ready. Free car wash included. More
Regular Service for 15k miles Amazing in and out service for 15k miles. The service advisor Ronald Singh had great listening skills and great customer service skills. He explained Amazing in and out service for 15k miles. The service advisor Ronald Singh had great listening skills and great customer service skills. He explained the service with a lot of patience. I explained that my son drives the Rav 4 so please do a thorough job with the inspection. The brakes were also noisy on a brand new Rav 4. More
Oil change and 4-wheels alignment services This dealer Servicer cares about their customers. Especially, I liked the way John Nguyen did. He went over and explain to me about my car inspectio This dealer Servicer cares about their customers. Especially, I liked the way John Nguyen did. He went over and explain to me about my car inspection report, so I could understand about my car condition. Thanks a lot John. More