Elk Grove Toyota - Service Center

NICK KERSTEN when Above and Beyond!! I bought in a 96 Camry to have the engine steamed last week and was met with the Highest Customer Service!! NICK KERSTEN when Above and Beyond! He's T I bought in a 96 Camry to have the engine steamed last week and was met with the Highest Customer Service!! NICK KERSTEN when Above and Beyond! He's Truly an Asset to your facility! Rick Hall More

5,000 Miles service My appointment was for 10:45 am for a tire rotation. They didn’t get done til around 1:30pm. What’s the point of getting an appointment then. My appointment was for 10:45 am for a tire rotation. They didn’t get done til around 1:30pm. What’s the point of getting an appointment then. More

AMAZING SERVICE After visiting local mechanics three times, no one could figure out the problem with my vehicle. I was in Elk Grove for the weekend and went to see if After visiting local mechanics three times, no one could figure out the problem with my vehicle. I was in Elk Grove for the weekend and went to see if Elk Grove Service could assist. HUGE shout out to Jessica G., Neil, Nick and Liz. Jessica, you were awesome at coordinating the entire process. Neil, you diagnosed and fixed an ongoing service issue. Nick and Liz...great customer service. Thank you all! More

Toyota service was exceptional! Brian was very helpful and efficient! He answered my questions and concerns, and completed my car maintenance quickly and efficiently. My car was ret Brian was very helpful and efficient! He answered my questions and concerns, and completed my car maintenance quickly and efficiently. My car was returned to me washed, and all inspection points were reviewed. I had questions about scratches on my car, and he referred me to Matt from the body shop, who promptly covered the details and provided an estimate for the bumper repair, and told me I could swing by the body shop any time to have minor scratches repaired. Fast and friendly service—thank you, Toyota! More

Tacoma Service Review We always take our Toyota’s to Elk Grove Toyota for service, for the past 15 years, since they were new. Expert technicians and awesome customer servi We always take our Toyota’s to Elk Grove Toyota for service, for the past 15 years, since they were new. Expert technicians and awesome customer service. Never have concerns about jumping in our cars and trucks and heading out for a trip, long or short. Highly recommend Elk Grove Toyota for sales and service. More

Glad I came Here I usually dont go to the dealership because of past experiences with other dealerships. But my friends told me the Elk Grove Toyota is really good wit I usually dont go to the dealership because of past experiences with other dealerships. But my friends told me the Elk Grove Toyota is really good with customers. Decided to give them a try and so glad I did. Really awesome customer services! I had made an appointment in advance. On the day of my appointment I arrived and was greeted. Mark at the service center helped me. He was really good. Ensured I would be taken care of. And they even ordered a Lyft ride for me back to my house free. Pretty cool. Mark also stayed in constant communication with me throughout the day. When I came to pickup my vehicle he remembered my name, and my vehicle....i was surprised because they were so packed that day and I'm sure he saw a lot of customers. He went over the work that was done with me and then had my car washed before u left. I really loved when I bought my 4runner last year....but knowing that the dealership is there to ensure your vehicle needs are met makes it even better. Ive always been weary of dealerships because of past experiences but this dealership has given me a new view. Highly recommend this dealership and see Mark if you can! More

Evening drop off We droped our car of in the evening with no issues. Was called bright and early the next morning that we were ready to go. Was able to pay for servi We droped our car of in the evening with no issues. Was called bright and early the next morning that we were ready to go. Was able to pay for services on line and pick up our car at the front desk. Every one was great!!! More

Quick Oil Change/Check-up -knowledgeable -done within a reasonable time -friendly and helpful customer service -great first-time maintenance experience -complimentary fi -knowledgeable -done within a reasonable time -friendly and helpful customer service -great first-time maintenance experience -complimentary first-time service is a bonus -attention to detail -honest More

I was very satisfied with both Brian and Mark. Everything was done in a timely manner. Because both lights went on almost at the same time maintenance and check engine light, I was concerned about Everything was done in a timely manner. Because both lights went on almost at the same time maintenance and check engine light, I was concerned about a major and expensive repair. It was, in the end, a very simple fix. I appreciated so much. More

Maintenance done All the services done there were satisfied and everyone who helped us in the past up to our last service were professional and very nice. My husband a All the services done there were satisfied and everyone who helped us in the past up to our last service were professional and very nice. My husband and I always have great experience with your services; thus, we will definitely continue to choose Toyota to be our dealer and service. thank you so much. More