Elk Grove Toyota - Service Center

Done Well and Ahead of Schedule I was greeted as soon as I arrived and my car prepared for registration. Another service person came to my car and offered me a drink or snack while I was greeted as soon as I arrived and my car prepared for registration. Another service person came to my car and offered me a drink or snack while I waited. Alvin came shortly and took me into the office for processing. I was told my car would be ready in 90 minutes, and in 75 minutes, I got a text, phone call, and email telling me that my car was ready. More

Good customer service Everyone was friendly, my car was done within an hour. I would recommend my friends to this dealership. They are mindful about keeping everywhere cle Everyone was friendly, my car was done within an hour. I would recommend my friends to this dealership. They are mindful about keeping everywhere clean, and I like that. More

Had a alternator installed on my 2011 Corolla. Had my vehicle towed the night before to the dealership. When i arrived the next morning, they got me in right away. the service people were friendly Had my vehicle towed the night before to the dealership. When i arrived the next morning, they got me in right away. the service people were friendly and efficient and had me out the door in less then an hour. They (Anthony) called me a few hours later with an estimate and had my car ready by noon the next day. The whole experience was awesome and Anthony even worked with me on the cost. Great job to your service staff! More

Very happy with customer service and efficiency I live an hour away but choose to come to this Toyota specifically for the customer service. The service employees here are always so welcoming and ar I live an hour away but choose to come to this Toyota specifically for the customer service. The service employees here are always so welcoming and are very knowledgeable about the best care/service for your car. They keep me updated about any problems they found and they really go the extra mile to build trust and loyalty with their customers. Thank you so much for all your hard work and kindness! More

great service great service. Brian was very professional and courteous. very pleased with his service and friendly. i hope to get great service like this in the nea great service. Brian was very professional and courteous. very pleased with his service and friendly. i hope to get great service like this in the near future More

Happy with service experience...prompt and courteous. Very happy with service experience...prompt, courteous and fair. Much easier to deal with than non-dealer service centers, who often try to sale extra Very happy with service experience...prompt, courteous and fair. Much easier to deal with than non-dealer service centers, who often try to sale extra services. More

Excellent and fast service Excellent fast and honest. Calls me to let me know some issues with my car not pushy about needing to get service even if I needed it. Excellent fast and honest. Calls me to let me know some issues with my car not pushy about needing to get service even if I needed it. More

Elk Grove Toyota provides the best service!!! Elk Grove Toyota provides the best service and I would never consider going anywhere else! I purchased my Prius from Elk Grove and will purchase my ne Elk Grove Toyota provides the best service and I would never consider going anywhere else! I purchased my Prius from Elk Grove and will purchase my next car there when I’m ready to buy again. I highly, HIGHLY recommend Elk Grove Toyota for all your automobile needs! More

Amazing My service agent was Joel and he was amazing. I had my baby with me and he was so friendly with him. The time frame spent there was just enough to get My service agent was Joel and he was amazing. I had my baby with me and he was so friendly with him. The time frame spent there was just enough to get feel like it was forever. He was very detailed oriented on the way out and will ask for him any time I have to go back. More

Great Service Your service writer was Excellent would always bring my car to your dealer for service. Fred Daniels was very helpful a had my car done very good even Your service writer was Excellent would always bring my car to your dealer for service. Fred Daniels was very helpful a had my car done very good even cleaned the outside of the car. More