Elk Grove Toyota - Service Center

Anthony was amazing! I’d like to thank Anthony for his impeccable service. Although the service center was extremely busy he kept a cool, collected demeanor throughout my I’d like to thank Anthony for his impeccable service. Although the service center was extremely busy he kept a cool, collected demeanor throughout my visit. He was attentive and made sure I knew what to expect during the process of getting my car serviced. So I’d like to thank him for making my visit easy and comfortable. More

Painless, on time finish First time using this Service Center since I purchased car here. Arrived a few minutes late and entered wrong lane for included 5K factory service. Wa First time using this Service Center since I purchased car here. Arrived a few minutes late and entered wrong lane for included 5K factory service. Was kindly notified which lane I shoud be in. The wait to be attended to was reasonable, especially since I arrived late. Stayed on site and caught up with online news, etc. Car completed on time, status gone over and on my way. More

Exactly as promised Service was exactly as promised in the time frame promised. Very happy with staff. Happy to have as my local dealer. Even took the time to follow up o Service was exactly as promised in the time frame promised. Very happy with staff. Happy to have as my local dealer. Even took the time to follow up on some concerns I had. More

Tundra 60K Factory Service Andy Tran made for an easy check in at my appointment time, nice job! My truck was in for factory service and Charles Linck kept me in the loop with s Andy Tran made for an easy check in at my appointment time, nice job! My truck was in for factory service and Charles Linck kept me in the loop with status calls and making sure of the services I needed. Very good job overall. I was pleased with the major service combo for my truck. Thanks Elk Grove Toyota. More

great service I recommend Elk Grove Toyota service department team to everyone. they are fast, friendly and courteous, they tell you the maintenance needs to be don I recommend Elk Grove Toyota service department team to everyone. they are fast, friendly and courteous, they tell you the maintenance needs to be done on the vehicle More

good service every thing is good, good customer service, A++++++++,we will recommend it to ours friends and families to come here. And it is good location, too every thing is good, good customer service, A++++++++,we will recommend it to ours friends and families to come here. And it is good location, too. More

Great experience I took my truck the first time for services at Elk Grove Toyota and I am very please with the services. My services advisor Adrian is very friendly an I took my truck the first time for services at Elk Grove Toyota and I am very please with the services. My services advisor Adrian is very friendly and explained everything that my truck needs to be serviced. I have a great experience and warm welcome from start to finish at Elk Grove Toyota and staffs. More

A waste of time! I was told that my vehicle had a warranty recall and that I should take it into Florin center to have it repaired. I made and appointment, went to Fl I was told that my vehicle had a warranty recall and that I should take it into Florin center to have it repaired. I made and appointment, went to Florin and was told I had to take it to Elk Grove. I took it to Elk Grove and after 5 hours, I received a call that said that the repair was covered under warranty! Yay! I received another call a few minutes later to say that it was not covered! UGH! What a waste of my time. Although it was not the employees fault, it was having to take time off work for an issue that was not resolved! More

Excellent Service Adrian was incredibly helpful in setting up service and explaining the service schedule moving forward. He also did a great job keeping me updated wit Adrian was incredibly helpful in setting up service and explaining the service schedule moving forward. He also did a great job keeping me updated with the status of the service being performed. More

Great Customer Service! I’ve been to Elk Grove Toyota twice in 6 months, once for regular service and this last time because my Hybrid Indicator light came on after my husban I’ve been to Elk Grove Toyota twice in 6 months, once for regular service and this last time because my Hybrid Indicator light came on after my husband jumped his truck with my Prius. Now no one new it was a big “no-no” so no blame to my husband, but the service department said not to drive it for fear of damaging it. We towed it in and the service department kept it over night to squeeze it in between other vehicles. They found my car was fine and didn’t even charge me for the service! Thank you Toyota, great job, good communication and nice people who know what they are doing. Shirley More