"Excellent service and accommodation!"
Had no appointment just walk in and I was accommodated with an UBER service for dropping and picking me up! This is a new plus to Toyota’s services!
"Loyal Toyota customer for 26 years"
Our salesman is very knowledgeable and helpful to us. He treated us like a real family’s of Elk Grove Toyota. We didn’t feel any pressure at all. Same thing at Finance Department. They did everything they can to help us to get the car that we wanted.
Thank you, E.G. Toyota!
"Excellent and Friendly Service"
Romy was my dealer and he was very nice, patient, courteous, and accommodating! Adam helped me in the finances of my car and he explained everything throughly and was kind and understanding. Sabrina was helpful in answering any questions I had about my car, and so friendly. Everything was great and everyone in my car buying process was friendly. I definitely recommend Elk Grove Toyota to everyone!
Other Employees Tagged:
"Treated very well! Just check on your own Gap Insurance."
I bought my new Avalon from Ruben Guerrero. He is the internet sales manager who knows his stuff. He was very nice and made very effort to address all of my concerns. I would definitely recommend him. I was a little confused about the Gap insurance and went ahead with my own insurance through AAA which was one third of the insurance that had been offered through the dealership. I would strongly recommend shopping around for the insurance. Overall, my experience with this dealership has been very good. I believe I got a much better deal here than I would have in Placerville or Folsom. It didn’t seem like either of those dealerships would work with me on the price of a new car which was disappointing.
The service department provided excellent service especially Charles Linck and Victor Reynoso when they both explained to me on two different telephone conversations the reason why my check engine light had come on by not getting the gas cap on correctly. I was pretty concerned that maybe I had bought a lemon. They both did a great job in calming my nerves unlike Vanessa, another service department associate I spoke with who was definitely less than calming or helpful and made me more upset and concerned about my new car purchase. I think it would be helpful if she learned a bit more about just being nice!
Anyway, I love my NEW AVALON!!!!! Many Thanks! By the way Patrick Sliney the Fianance Manager terrific too!
"Excellent Service from Romy"
Got a excellent service from Mr. Cruz. Did his best to help me with my purchase. A friendly person. Very nice guy. Thanks Romy.
"Service center review"
I was taking care of very properly. The gentleman that helped me was very courteous and respectful and I appreciate his kindness very much. He handled everything very professionally.
Other Employees Tagged:
Read to service center where
"Buying this car was an ease"
Buying the car that my wife likes was an ease at Elk grove Toyota and Romy Cruz the sales rep was really helpful and took all the time to make the deal so smooth and provided a AAA service.
"Diagnostic/Service for 2007 Camry & Purchase of 2018 Avalon "
The people in Elk Grove Toyota with their exceptional care has helped me “Let’s Go Places”. Their service is as reliable as Toyota cars are 🚙.
"Excellent Customer Service"
I bought my 4th Toyota at Elk Grove Toyota on April 2nd. Service was excellent and Romy Cruz and Nai Saechao helped make that experience even better. I highly recommend shopping at Elk Grove Toyota, as they make you feel comfortable with your purchase.
"Excellent service every time!"
I worked with Romeo AKA Romy. Super helpful and really listened to our needs. It was a pleasure working with him and the others involved in this process. You won’t be disappointed.