Elkins Chevrolet - Service Center
Marlton, NJ
Hours
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
272 Reviews of Elkins Chevrolet - Service Center
I kept hearing about the $9.99 oil change after each Philadelphia Flyers win. I thought there was a catch to the deal especially since I have spent $25-$30 for oil changes for years. I pulled up to the Philadelphia Flyers win. I thought there was a catch to the deal especially since I have spent $25-$30 for oil changes for years. I pulled up to the dealership and was greeted by Adam who walked my over to the service department. It is a very nice feeling to be greeted and treated kindly and time I am going to spend money at a business. Adam was a service advisor and I told him I was there for an oil change. Instead of charging me the full price as if I didnt know about the Flyers promotion, he told me I was in luck and that the oil change would be $9.99 today. I walked out to my car with him so he could get my milage. Right away he noticed that my tired were completly worn out and showed me how to tell how worn they were. I had no intentions of spending anymore money at the dealership that day. I would never get tires at a dealership because of their high prices. Under no pressure, Adam recommended I get new tires because mine could be very dangerous in bad weather. He told me that their tire prices were very competitive and that he was sure I'd be satisified with the price. After calling a few other tire companies to get quotes, I decided to go ahead and have Adam replace my tires since his prices was were much lower then the other places I called. Waiting in the showroom, Bob and Jason were at the front desk and asked if I was okay, offered me coffee and asked if I needed any assistance. I told them I was getting service but jokingly said I would love to drive that new Camero. One thing I loved about this dealership is that the salesman werent volchers. Jumping down my throat the second I walked in to try and sell me a car. They all had smiles on their faces, great attitudes, were extremely friendly, and made sure I felt comfortable. After 40 minutes, I went to check on the progress of my car. Adam said it was just getting the complimentary car wash and It will be ready to go in a few minutes. I was very impressed with how fast the service took. Adam told me how much I owed and was very satisfied. Oil change, 4 new tires, and a rotation, all for an exceptional price. I'd recommend Elkins Chevrolet to anyone who is looking for great service at an affordable price. From the moment I pulled up, I recieved excellent customer service making my visit to Elkins an overall fantastic experience. More
This rating was given as my wife was the driver and by taking care of the situation with the broken door handle relieves my wife's burden makes my life much better! Thank you for the wonderful service an taking care of the situation with the broken door handle relieves my wife's burden makes my life much better! Thank you for the wonderful service and customer service of the highest level, thank you for your time and consideration!!! More
i had several problems with the used vehical i purchased from elkins chevrolet marlton, and each time they were very curtious and very professional with how they handled my situation. i was extreamly satis from elkins chevrolet marlton, and each time they were very curtious and very professional with how they handled my situation. i was extreamly satisfied. my problems were solved 100% and in a very timely manner. i would purchase a vehicle from elkins anytime.their service department staff were very friendly and informative. More
I have become a custom to superior workmanship, I have also enjoyed the sales staff who always goes the extra yard to please me. Top shelf family operation who gets customer service and value also enjoyed the sales staff who always goes the extra yard to please me. Top shelf family operation who gets customer service and value More
The Service Department is very efficient in their handling of work to be performed. They are thorough in checking all potential sources of problems (fluid levels, etc.) whenever my car is brought in handling of work to be performed. They are thorough in checking all potential sources of problems (fluid levels, etc.) whenever my car is brought in for periodic maintenance. More
My car was slightly over due for an oil change, and I found myself with some spare time, came into Elkins, and asked if they could do the oil change for me. Adam happily agreed,and got my car into the sh found myself with some spare time, came into Elkins, and asked if they could do the oil change for me. Adam happily agreed,and got my car into the shop. When it was time to pay the bill, I was surprised at the price, $9.95. I questioned Adam, and he informed me that the Flyers (hockey Team), had won their game the night before, so Elkins has special pricing for oil changes.After paying my bill, I went out to my car to find it had also been WASHED!!! What a great experience! In these tough economic times, its nice to find a dealer who goes over and above to make his customers happy. More
Presented 2008 Impala for warrenty service drive train @ 98000 mi. They refused to perform warrenty service, informing me that the last servicing agentfailed to perform proper service for a transmission flu 98000 mi. They refused to perform warrenty service, informing me that the last servicing agentfailed to perform proper service for a transmission fluid leak. Elkins was the last servicing agent. The service that I paid for did not solve transmission leak. Failure to perform manufacture warrenty resposibilities and incompetence in service provided assures that I will not return or render positive referal. More
Elkins Chevrolet was a pleasure to work with. The dealer ship was able to cut a deal on parts and they were able to get the parts in the same day. Dealer ship provided a shuttle service to and from my apart ship was able to cut a deal on parts and they were able to get the parts in the same day. Dealer ship provided a shuttle service to and from my apartment while my car was being worked on. Over all the team was very professional and courteous when it came to explaining what happened to the car and what they were going to do to fix it. More
They provide friendly and capble service for my car. I have purchased our last five cars from Elkins and have alway felt that they wee fair and capble people. Always very positive. They allow you to make have purchased our last five cars from Elkins and have alway felt that they wee fair and capble people. Always very positive. They allow you to make up your mind, without them being overbearing. More
Elkins Chevrolet has by far given my family the best service that I have ever received from any car dealership anywhere I have lived! They are truly friendly, courteous, always explain the service that service that I have ever received from any car dealership anywhere I have lived! They are truly friendly, courteous, always explain the service that is needed and provide options if necessary. They will tell you what service is covered so you are not spending money unnecessarily. Nothing is hidden from us at all, even informing me that the service is no charge since I had ponts built up on my service card! That is great! I always enjoy speaking with Adam, Matt, John in the service department, and Jason and Lori in sales. Thankss, Elkins Chevrolet for a thoroughly enjoyable experience each time I visit. They are highly recommended! Ray B More