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Elliott Auto Group

Mount Pleasant, TX

4.5
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

April 12, 2024

We are from south Texas and we were in Mount Pleasant visiting my son . As we were getting ready to head south our air conditioning on our 2023 expedition started to act up and only blow hot air . 3:00 p More

by Carlos L Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
we didn't catch the service guys name, Britt Riley
August 03, 2023

Took it in for check engine light,it was there all day and still not repaired. More

by gwi626262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Britt Riley
Aug 15, 2023 -

Elliott Auto Group responded

Hi gwi626262, thank you for your feedback. Unfortunately, without knowing your actual name, I have no way of researching your situation. If you would like to discuss this further, please reach out to our Service Manager, Britt Riley, and he may be able to shed more light on the situation.

Aug 15, 2023 -

gwi626262 responded

Brett was the one to check me in,sorry I’m done with your service dept

July 30, 2023

Best group every to with in all of my years of buying a car we have purchased 6 vehicles thank you all More

by rickwaynes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Daily, Joey Smith, Kasey Johnston
Aug 15, 2023 -

Elliott Auto Group responded

Hi Rick, thank you for your loyalty over the years and for your kind words. We do our best to provide an amazing experience to all of our clients and we love to read reviews like yours that let us know we are on the right track. Again, we appreciate you choosing Elliott Auto Group and are excited to count you as a member of the "Elliott Family"!

October 27, 2022

Jimmy Orlando, was quick and responsive to every request that I had (even on a Sunday!), and it was a pleasure doing business with him at Team Elliot. More

by Coreyhines02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy, Orlando
Dec 14, 2022 -

Elliott Auto Group responded

Hi Corey, Thank you for your business and kind words. Jimmy is great and does all that he can to assist our clients, as you mentioned, even on a Sunday. Again, we appreciate you choosing Elliott Team Ford and we are honored to count you as a member of the "Elliott Family"!

October 01, 2022

Jimmy Orlando was very helpful and knowledgeable in the purchase of my new truck. Process was smooth and easy. Thanks for the great service! More

by Bmueller7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Dunn
July 31, 2022

Jimmy Orlando was a great communicator and this was the most straightforward process ever. First time I have bought a car sight-unseen but Jimmy sent me photos of everything I asked and in a timely manner More

by angeliquerobb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Orlando
Sep 22, 2022 -

Elliott Auto Group responded

Hi Angeliquerobb, Thank you for your business and your very kind words. Jimmy is fantastic and really works hard for his clients. We know that buying a vehicle sight unseen can be daunting, but we do all that we can to make sure you are fully informed so that you can make a decision you will be happy with. Again, we appreciate you choosing Elliott Auto Group and we are honored to count you as a member of the "Elliott Family"!

January 19, 2021

I’ve purchased several new vehicles, but my experience with Ezekiel Ramirez with Elliott Auto Group was by far the very best! He was knowledgeable, friendly, and helpful. Most of all he was respectful of More

by bfarrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezekiel Ramirez, Jose Rodriguez
Jan 20, 2021 -

Elliott Auto Group responded

Bfarrar, thank you for your business and for sharing your experience. We know that your time is valuable and we do our best not to waste any of it that you choose to spend with us. As you found out, we have processes in place to make the time you actually spend in the dealership as efficient as possible. Again, we appreciate you choosing Elliott Auto Group and we are thrilled to count you as a member of the "Elliott Family"!

January 11, 2021

Robby was extremely helpful and nice to work with. This was a quick process as most was done over the phone. I really appreciate that. Blaine was very knowledgeable about the vehicle and helped me learn ho More

by Heatherdlarue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine Lewis, Jose Rodriguez, Robby Nelson
Jan 20, 2021 -

Elliott Auto Group responded

Hi Heather, Thank you for your business and your kind words. You are right about Robby and Blaine, they really know their stuff and make the process fun and enjoyable! Again, we appreciate you choosing Elliott Auto Group and we are honored to count you as a member of the "Elliott Family"!

December 22, 2020

Totally satisfied with Robby Nelson and the Elliot auto group. Flew in from Vegas to purchase a truck and couldn’t be any happier with the way I was treated. Rick Brewer picked me up from the airport and f More

by chrismich1199
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brewer , Chris DeMoss, Robby Nelson
Dec 29, 2020 -

Elliott Auto Group responded

chrismich1199, Thank you for your business and your kind words. I know that flying across the country to buy a vehicle may seem daunting, but we are honored that you chose us to help you out. Robby is among the very best in the business and he absolutely knows how to take care of his clients. Congratulations on that beautiful truck and it is our pleasure to count you as a member of the "Elliott Family"!

December 19, 2020

This dealership is awesome!!! Very professional and customer driven dealership. Robby went above and beyond and worked things out so fast since we were out of state buyers. Will definitely go back!!! More

by kjohns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rossel Bello, Robby Nelson
Dec 29, 2020 -

Elliott Auto Group responded

kjohns, Thank you for your business and your kind words. You are right about Robby, he is fantastic and does a great job taking care of his clients. Congratulations on your F-150 and we are honored to count you as a member of the "Elliott Family"!

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