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Elliott Chrysler Dodge Jeep Ram Fiat of Palestine

Palestine, TX

Overview
Employees
Reviews
Vehicles
4.6
250 Reviews
Welcome To Elliott Chrysler Dodge Jeep Ram FIAT Palestine Elliott Chrysler Dodge Jeep Ram FIAT Palestine in Palestine, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We are proud to serve the entire East Texas area including Tyler, Mabank, Oakwood, Canton, Athens, Jacksonville, Frankston, Alto, and of course, our great hometown of Palestine, as well as all of the surrounding areas. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 903-480-3780. If you don’t see a particular vehicle, click on Vehicle Finder and complete the form. We will gladly inform you when a matching car arrives. If you’d like to see a vehicle in person, click on below for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
Contact Dealership

2321 State Highway 155

Palestine, TX

75801

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Showing 250 reviews

November 17, 2023

Everyone was really nice and helpful. Answered all my questions promptly. Very responsive as well. More

by treyb_86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate your Five-Star rating. It's great to hear that you found our team at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine responsive and helpful with all your questions. Stay safe on the road!

Helpful
November 15, 2023

I have been doing business with this dealership since 2014 and have found it to be very acomodating and reliable. More

by busia6
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate the positive feedback and your continued support of our dealership. It's always a pleasure serving you at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine.

Helpful
November 15, 2023

This is the most helpful dealership I have ever been to. Even though my sales person was new to sales I never would have known if he didn’t tell me. His name is Andrew and he was very knowledgeable and poli More

by Ronnie.dunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
November 14, 2023

The person I had contact with was pleasant and professional. She kept me updated on what was happening with my car. More

by redwriter101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name.
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Nov 15, 2023 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Appreciate your kind words about our professionals and their communication style. Trust is key in auto repairs, we're glad you felt it at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine. Your satisfaction matters to us.

Helpful
November 14, 2023

Everything turned out good, the guys did good and did everything in a timely manner More

by boogieminter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Servin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loveless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thank you for acknowledging the efficiency of our team at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki. We greatly value your feedback.

Helpful
November 13, 2023

It was easy to check in vehicle but took about an hour for completing service More

by Trishamorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 16, 2023 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hello, and thank you for taking the time to share your review. We appreciate your feedback here at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine and we are always looking for ways to improve. It's great to read that you had an easy check-in process with our Service Department and feel free to reach out to us for any needs you may have in the future. Take care.

Helpful
November 11, 2023

Cost was to be $1439. actual cost $2139. Service took $200 off due to his mistake. Reality is I should have not had to pay extra. More

by markehickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Foreman
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Nov 13, 2023 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hello, Thank you for bringing your experience to my attention. I would appreciate the opportunity to speak with you about the charges you received from our Service Team during your recent visit. Will you please email me your preferred contact information? Best regards, Bryan Loveless General Manager bloveless@elliottpalestine.com Elliott CDJR Fiat of Palestine

Nov 14, 2023 -

markehickman responded

Bryan, Please call me @ 214 435-5720 to discuss. Thanks, Mark

Nov 16, 2023 -

markehickman responded

I have not received or expect a response from the General Manager. Don't make a promise you can't keep. Very dissatisfied CUSTOMER

Helpful 3
November 09, 2023

The services department gives no status on the vehicle that’s been with the dealership for a week. I had to come to the dealership twice to find out the status of my vehicle. This not the first time it’ More

by camorywill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Servin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hello, We value your feedback here at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine, and I would appreciate the opportunity to speak with you about the level of communication you received from our Service Department regarding the status of your vehicle. Will you please send me your preferred contact information? Thank you, Bryan Loveless General Manager bloveless@elliottpalestine.com Elliott CDJR Fiat of Palestine

Helpful 1
November 07, 2023

Great process from start to finish. Would certainly do business with these guys again. Thanks for a great experience!!! More

by bochad17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loveless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate your positive review. It's rewarding to know that our process from start to finish was satisfactory. Thank you for considering future business with us at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine.

Helpful
November 05, 2023

Good in clean room. Free coffee Free free food free water free chips and cookies More

by edwardhunt51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thanks for taking the time to share your thoughts on our amenities at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine. We aim to ensure that our customers are comfortable during their experience with us. Have a great day!

Helpful
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