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Elm Grove Dodge Chrysler Jeep Ram Inc

Wheeling, WV

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rated
28 Reviews

2538 National Road

Wheeling, WV

26003

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Showing 28 reviews

September 12, 2023

Had vehicle for 5 months could not fix. Jeep offered to buy back vehicle, Elm Grove Dodge would not host the buy back. They demanded vehicle be towed from there lot at owners expense to a More

by HAVEN26031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL KIDD, NICK EIKEY
December 15, 2022

I would give this dealership 1000 stars if I could. They went above and beyond for helping get my car fixed. You couldn’t ask for a more honest place to take your vehicle to be serviced. I couldn’t sa More

by Kriste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
September 30, 2022

Nothing but good things to say about my experience with this dealership. They were very friendly and professional. They seemed to truly care about the customers experience and would go the extra mile to he More

by Raggedyteddy7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan and Nick
June 18, 2022

Friendly helpful staff my hats off to John the assistant service manager and the mechanics who did the work on my 07 Jeep Patriot rear subframe replacement job. More

by larryfink1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asst. Service Manager John
March 23, 2022

Went in with one large and several small problems. The reception and helpfullness could not have been better. Had no appointment, did not matter. My vehicle was taken care of right away. Gave me a More

by Luigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and everyone very easy to work with and very good at job.
December 23, 2021

Sales and service very friendly knowledgeable try their hardest to satisfy your expectations as their customers! I recommend them highly it’s worth the drive you will be very impressed! Mike in finance wil More

by alicevalyntina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nick Chuck Amy John
October 14, 2021

Very helpful through every step of building and buying my new Jeep. Best car buying experience I've ever had. More

by Mlscott5150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave & Michael
October 07, 2021

Great service: fast and very professional. Staff was extremely pleasant, as well. Have been dealing with this dealership for several years. More

by oreods719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service man
September 21, 2021

The sales and service people are honest and straightforward. My kind of people. Whats not to like. More

by Rlaman821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service people. Not sure of names.
September 16, 2021

I have always had a great experience dealing with the people and services at Elm Grove Dodge. I never felt like I was being pressured into buying something, which is a huge plus for me. More

by Me. Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Baker, Nick Eikey
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