
Elmwood Chrysler Dodge Jeep Ram
East Providence, RI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Awful awful awful! Stay away! Had my car towed three times in one month and problem still wasn't fixed! Picked it up to bring it elsewhere and there was TRASH in my car that was NOT mine. Like two old c times in one month and problem still wasn't fixed! Picked it up to bring it elsewhere and there was TRASH in my car that was NOT mine. Like two old coffee cups from dunkin donuts. I dont even drink coffee! Terrible at calling to keep you updated. My car literally sat there for a week and one day without anything being done to it. Not even an attempt to fix it. More
I came in after a lot of research, but with no plans to actually buy. James Bray sent me email reminders to check them out. I saw the exact car that I wanted on the lot and this was not a hard press sale actually buy. James Bray sent me email reminders to check them out. I saw the exact car that I wanted on the lot and this was not a hard press sale. I laughed, had fun in the negotiation process. Thanks to Ben for finding an extra rebate. I wanted an after market sunroof and Richard Miranda put me on the phone with the person that puts them in, so I could feel assured of price and what I received was what I wanted. Relaxed and happy I left the lot on a Sunday and first thing in the AM all was settled. I picked up my car today with the new sunroof and everything was as promised. Thanks to all involved. ps Richard you owe me another soda. More
Elmwood dodge made buying a car easy and they worked with me at every step. Justin worked hard getting me the best deal on the 2011 charger. He is very easy to relate to and he understood what I needed in a me at every step. Justin worked hard getting me the best deal on the 2011 charger. He is very easy to relate to and he understood what I needed in a car buying experience. If I was to buy Dodge again I would go back to him. Thanks Justin. More
I was referred to Elmwood by a close friend who had just purchased a car. From the first time I walked and met all of the friendly staff until I returned to pick up the plates from when it was registered, purchased a car. From the first time I walked and met all of the friendly staff until I returned to pick up the plates from when it was registered, my experience was fantastic. Each time I spoke with someone or was in the dealership I met another kind and professional staff member who assisted me. I worked mostly with Vinny and Justin who always maintained an honest, and caring respect towards me in all of our dealings. I have and will continue to recommend Elmwood DCJ to anyone looking to purchase a vehicle. Sincerely, Missy Bauman More
This is my 3rd vehicle bought at Elmwood Dodge and each time the buying experience gets better. From the friendly personable salesmen to the signing of the paperwork. Vin worked extremely hard to make th time the buying experience gets better. From the friendly personable salesmen to the signing of the paperwork. Vin worked extremely hard to make the deal go through and a once again happy customer. More
My wife and I were looking for a used vehicle for her. Our current vehicle was older and due for replacement. As we pulled up and got out of our vehicle, Sherman Jones met us outside, introduced himself, Our current vehicle was older and due for replacement. As we pulled up and got out of our vehicle, Sherman Jones met us outside, introduced himself, and asked what brought us in. I explained that we had seen a vehicle in their online inventory and told him we were interested in that vehicle. Sherman brought us into his office, offered us some beverages and was very personable. We had our two kids (ages 3.5 and 1) with us, and Sherman understood that there would probably be some interruptions and rolled along nicely with the situation. As it turned out, the vehicle that we had gone in for had been moved to the auction earlier that day. Sherman asked us some questions to find out what was most important to us in a vehicle, took that information and found several alternate vehicles that they had in stock. After a few misses, we found a vehicle that we were interested in. After we test drove the car, we made the decision to move ahead with the sale. We advised Sherman what price point we were comfortable with and he took that information to Dennis and they worked their magic. Sherman made sure to come back to his office and let us know what was going through the entire process. We were informed that they were almost positive we could get something worked out. Upon the inspection of the vehicle that I completed after our test drive, I noticed the tires were a pretty worn and starting to dry rot (it was a used vehicle and appeared to be normal wear for the year/miles). Being in the insurance industry and having knowledge in the automobile field, I asked Sherman if there was anything we could do about the tires. My best hope was for 4 new tires. Sherman spoke with Dennis and two minutes later came back and advised that they would take care of the tires for us. We moved on to Vinnie's office. In Vinnie's office, we got down to business with the loan, what solid numbers we would be looking at. Vinnie was also very personable and accomodating with the kids in his office. We discussed everything and due to it being a Saturday, not all the banks responded in a timely manner. Vinnie spoke with one of the banks and when he was off the phone, advised that he was 95% sure he could get us to the payment we were looking for. We picked up the vehicle today and the payment was within $2.00 of where he gave the 95% chance for. As far as car dealerships go, Elmwood Dodge has been the most satisfying and easy going process I have encountered. They were honest and up front and made my wife and I feel comfortable. I never once had a feeling that anyone at the dealership was trying to hide anything or pull one over on me. I would like to say a big Thank You to everyone there and recommend this dealership to anyone that needs a vehicle. More
by far the worst dealer and buying experience ever encountered. purchased a used subaru with a 3 month powertrain warranty. oil started leaking within one week. cost approx 3000 to fix and they just b encountered. purchased a used subaru with a 3 month powertrain warranty. oil started leaking within one week. cost approx 3000 to fix and they just blew me off. had to sue. warning to all about dealing with these crooks. More
Great service, friendly, knowledgable, and really went the extra mile to help me get out of my Altima and into my Compass!! Josh was great and really got it done! the extra mile to help me get out of my Altima and into my Compass!! Josh was great and really got it done! More
My Boyfriend and I visited Elmwood Dodge last weekend to look at a used Jetta. When we arrived we were greeted by Mr. Sherman Jones. Sherman was not your "typical car salesman". He was warm, friendly and re look at a used Jetta. When we arrived we were greeted by Mr. Sherman Jones. Sherman was not your "typical car salesman". He was warm, friendly and really made us feel that his main goal was to make us happy. He listened to everything we had to say about why we were interested in the Jetta, and asked all the right questions without ever making us feel uncomfortable or pressured. However we didn't even end up looking at the Jetta because Sherman was able to get us into a BRAND NEW Chrysler 200!! It has everything we needed/wanted in a car and more!! We had no idea we could afford a new car, especially such a nice one, but Sherman made it happen! We got an excellent interest rate, low monthly payment and great warranty! We couldn't be happier with the experience we had at Elmwood Dodge (unless the car were free!). I would recommend Sherman Jones and the team at Elmwood Dodge to anyone looking to purchase a new or used car! More