Elyria Hyundai

My salesman (Grant) was great! No hassles and he didn t drag out the process. We closed out the deal from start to finish in a short time. Highly recommended the dealership and No hassles and he didn t drag out the process. We closed out the deal from start to finish in a short time. Highly recommended the dealership and the salesman. Thank You and remember the salesman s name Grant Facemire. More

I serviced my Hyundai Santa Fe twice at this dealership. I am happy with the service quality I have received. The customer service is friendly and professional. They inform you the status of your car in a t I am happy with the service quality I have received. The customer service is friendly and professional. They inform you the status of your car in a timely manner. They also have a comfortable wait area with coffee, snacks, water and magazines. More

Their service department is absolutely horrible. They are rude and they lie right to your face. I have to get an oil consumption test because my car A 2017 Sonata is burning oil and BOTH times they They are rude and they lie right to your face. I have to get an oil consumption test because my car A 2017 Sonata is burning oil and BOTH times they said they had to jump my car because the battery is dead. There is nothing wrong with my battery. They have had to add over a quart of oil every 1,000 miles and they say there is nothing wrong the car. They say it is well within the industry standards that it burns that much oil in a month I have been “helped” by Erica. (Very rude and condescending). Be aware and look at reviews of the people handling your vehicle. I only brought it here for convenience, and I made a HUGE mistake. Elyria Hyundai service department is horrible. More

I bought a 2023 Kona SEL. I could not have been more pleased. I worked with Ashley -- the calmest and most honest car salesperson I've met in my 51 years. She was also by far I could not have been more pleased. I worked with Ashley -- the calmest and most honest car salesperson I've met in my 51 years. She was also by far the most educated on the models I considered buying. (In the past, with other Hyundai salesfolk, I knew more about the car than they did.) We worked out most of the details in email and over the phone and saved time by doing so. Perhaps the other reviews of this dealer are outdated, but my experience was fantastic. I feel like I bought a fun new toy from my favorite store rather than buying a car from a dealer, in the traditional sense. The financing spiel was fast and direct, and the staff person made no attempt to pressure me. The numbers on paper were the numbers we discussed on the phone -- no surprises. More

The WORST dealership i’ve ever been to. If your thinking about buying a car here, i would suggest you take your business elsewhere. I had to bring my car to the service department FOUR time If your thinking about buying a car here, i would suggest you take your business elsewhere. I had to bring my car to the service department FOUR times for them to finally figure out what was wrong with my brake lights. The employees are rude & they do not care about their customers at all after you make a purchase. Your better off going to the Honda dealership next door. More

Terrible, not friendly, won't stand behind any of their services. Never buy a car from Elyria Hyundai again. services. Never buy a car from Elyria Hyundai again. More

Had a excellent experience at the dealership nice friendly staff and answered all my questions was very pleased friendly staff and answered all my questions was very pleased More