Emich Chevrolet
Lakewood, CO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I went to have a diagnostic check on a 1992 Camaro because the cooling fan was not turning on when the engine was getting hot, but it worked fine when the AC was on. After waiting a couple hours in th because the cooling fan was not turning on when the engine was getting hot, but it worked fine when the AC was on. After waiting a couple hours in the waiting room and walking around the lot, my car still was not looked at. At the very beginning I said that I did not want to leave my car over night because I had to go to work in the morning. Since they were taking so long, they offered me a ride home and stated that I would get a call before they closed. Well, they closed at 6 and I never received a call. I called them at 6:30 and nobody was in the service department. My car ended up staying there over night. I know more than the average person (and obviously the people working in the service department) about working on cars. I tried telling Don what the issue was, but he is unwilling to listen and he will talk over you. I changed the temp sensor, fan switch, the connector to the switch and the fan relay. The last thing that could have been the problem was the ecm or wiring, but It is not the wiring because when I ground the wire to the switch, the fan turns on. They did not even check the computer or pull any codes. Well, the $60 diagnostic was a waste of time and money because they told me it was the wiring (which it is not) and the fan switch (which I doubt because there is a brand new one in there). I decided not to have them work on the car because they do not seem like they know anything and I would have probably ended up paying way more than I should have, which I did anyways. They ordered another fan switch and charged me $43 for it. I just got one that is exactly the same from Napa for $12. I was not allowed to return the part for a refund because Don said it was already ordered. Not only that, but they were trying to sell me on a Chevy Cruise. HAHAHA. Are u kidding me? I wasn't there to trade or purchase a new car. Especially a piece of junk Cruise. These people are out of their mind. And even if I did want to trade they would not have given me the actual value of my car. Emich Chevy is scandalous and shady. I would avoid this dealer and their service department at all costs. More
I had been working with Mike on a straight across trade I had been working with Mike on a straight across trade for a Ford Ranger. I have a classic Ford Ranchero. I am disabled. I came to Emich with my me I had been working with Mike on a straight across trade for a Ford Ranger. I have a classic Ford Ranchero. I am disabled. I came to Emich with my mechanic/ driver. Mike was supposed to let the sales manager know as he was off that day. Steve met us, did some checking and no one knew the situation. However he said he would help us. After about 2 hours of waiting, he returned offering me $1000 for a $13,500 vehicle. They also test drove my car without my knowledge. I never even saw the Ford Ranger. A horrible waste of time. Steve would leave the office frequently and not communicate what was happening. I will never go here again. bait and switch? More
I was having multiple problems with my new 2012 Equinox and Jason Robinson and his team of excellent service technicians were able to fix the issues. I was treated with excellent customer service and prof and Jason Robinson and his team of excellent service technicians were able to fix the issues. I was treated with excellent customer service and professionalism that is hard to find in todays society. I would recommend Emich Chevrolet Service department for any service needs! Thank you Jason and your team, excellent work! More
I found the service department to be inefficient, dishonest, and they perform shoddy work. They took extremely too long to repair the vehicle and it doesn't get fully repaired. They lied on the sta dishonest, and they perform shoddy work. They took extremely too long to repair the vehicle and it doesn't get fully repaired. They lied on the statements received claiming they inspected things they did not and that work was recommended which was not. I don't trust this service department to do the work they are paid to do. My vehicle is keeps breaking down now that they've been working on it. More
Today I purchased a car from Emich Chevrolet in Lakewood and it was an amazing experience! As soon as we walked in the lot we were greeted and Dan helped us find our perfect match. The customer service was and it was an amazing experience! As soon as we walked in the lot we were greeted and Dan helped us find our perfect match. The customer service was great and everyone made us feel welcomed. We were not pushed into purchasing a vehicle and everything was explained to us in detail. The staff worked with us into obtaining the best deal with our financing and we also received a tour of the facility! It has been by far the best car shopping experience. If you decide to stop by ask for Dan! More
My salesperson Michael was just wonderful. He was knowledgeable and since I did almost all of this transaction over the phone (I live in AZ) I could not have been happier with this purchase. Micha knowledgeable and since I did almost all of this transaction over the phone (I live in AZ) I could not have been happier with this purchase. Michael Vlcek was professional and I would rec. anyone to work with him. The entire Emich Team was great but, it was Michael who pulled the whole new car, in this case an Avalanche, purchase together. Thanks again Michael. I am happy to send all my family that live in CO to him and Emich for their next car purchase!!!! More
James Ludlum of whom was my salesman at Emich Chevrolet very knowledgeable on my vehicle of which i wanted. He showed me a things about the vehicle i didn't even know. I just wanted to Thank James and t very knowledgeable on my vehicle of which i wanted. He showed me a things about the vehicle i didn't even know. I just wanted to Thank James and the rest of the staff at Emich for helping me out towards the purchase of my Chevy Cruze. More
Bart is great. The best part about Bart is that he doesn't seem like a car salesperson. The last thing you want to do is deal with a car salesman when you go to a dealership. And you REALLY don't wa doesn't seem like a car salesperson. The last thing you want to do is deal with a car salesman when you go to a dealership. And you REALLY don't want to buy a car from a car salesman. So having Bart help us was really nice. It was like buying a car from a goo friend ;) More
I went in looking for a large SUV for my family. I thought there was no way I could afford a BRAND NEW Suburban, let alone one that was fully loaded, so I was looking at some of their used cars. Jake thought there was no way I could afford a BRAND NEW Suburban, let alone one that was fully loaded, so I was looking at some of their used cars. Jake and Greg worked with me and we found I could get into an amazing new car for the right price. Andrew helped with the sale since I had to come back and he also was amazing. They gave us a fair price for our trade ins and Claudette got us through financing quickly and effeciently. We told her we didn't want the "fluff" and she didn't try to sell us on any thing extra. Andrew spent extra time with us to explain all the little features and didn't get impatient with me when I asked a thousand questions.I was also shopping with three small children and they were patient with them and offered us drinks, snacks and toys. The day after I bought the car, I got a call from both Jake and Greg to make sure everything was good with the car and we didn't have any questions. This was the best car buying experience that we have had and I would recommend Emich to anyone looking for a used car or a new Chevy. Thank you so much to Jake, Andrew, Greg, and Claudette! You guys are amazing! More
The last 3 times my husband and I have been in with one of our vehicles, Steve has helped us and has always been very friendly, courteous and helpful. Steve is very knowledgeable and has always been able of our vehicles, Steve has helped us and has always been very friendly, courteous and helpful. Steve is very knowledgeable and has always been able to answer any questions we might have. He's doing a great job and we've referred many friends to see him. More