Emich Chevrolet

Great service -vehicle is in good hands with Steve I am now on my second vehicle that I only have serviced at Emich. I have been using Steve Bossert for about 5 years now and can always rely on him to I am now on my second vehicle that I only have serviced at Emich. I have been using Steve Bossert for about 5 years now and can always rely on him to be fair, upfront, and professional when servicing my truck. I am happy to recommend him and will continue to use him for years to come. More

Steve in service For the past 6 years, Steve has taken care of our vehicles. He takes pride in making sure his customers are satisfied with the service he provided. St For the past 6 years, Steve has taken care of our vehicles. He takes pride in making sure his customers are satisfied with the service he provided. Steve Bossert is an exceptional service representative. More

Brittany is Amazing! Brittany in service has done a phenomenal job helping me get my Corvette Stingray serviced. When I call Emich's service department I ask for Brittany Brittany in service has done a phenomenal job helping me get my Corvette Stingray serviced. When I call Emich's service department I ask for Brittany as she knows who I am and what I need to get done. I had a recall on my vehicle and she ran my VIN # and discovered another minor recall that she added to the service so that they can take care both on the same visit. She helped explain what needs to get done and the amount of time required to get it done. She under promised and over delivered as it took much less than I was expecting. Emich is fantastic and I highly recommend them for a new purchase or for your service needs! GREAT JOB!!! More

Horrible Service lies about service completed on your car done, blames the customer then justifies the BIG lie. Horrible Service to your car purchased at Emich Service lies about service completed on your car done, blames the customer then justifies the BIG lie. Horrible Service to your car purchased at Emich. Don't use the service! More

MONEY SAVED Will was very helpful in our purchase of a new car. He helped us find all the deals and discounts that he could, ran us through all of our options and Will was very helpful in our purchase of a new car. He helped us find all the deals and discounts that he could, ran us through all of our options and understood our situation. I would definitely come back to purchase another vehicle from him when the time comes. More

Called Wade on Friday Morning to set up appointment to buy a new Silverado. Seemed pleasant on phone and when meeting for the first time in person. He then introduced us to Shane who was to take care of buy a new Silverado. Seemed pleasant on phone and when meeting for the first time in person. He then introduced us to Shane who was to take care of us. After several hours of negotiating a price , Wade and I shook hands on a deal that was fair to both parties. He knew our unique circumstances from the minute we called in the morning. When it came time to finalize in writing he reneged the deal. When you shake someone's hand, in my book it is solid. I have owned Chevy trucks for years and have been a loyal customer. Chevy needs to retrain shady salesman with no scruples. Chevy lost a loyal customer because of his stupidity. Dennis Kargul More

The salesman, Steve Bennett, was very "in tune" with what I wanted and helped me make a decision that I'm happy with. I love my new car and the terms we were able to settle on. tune" with what I wanted and helped me make a decision that I'm happy with. I love my new car and the terms we were able to settle on. More

This is the worst dealership and service department I have ever dealt with, I own a 2002 Cadillac Escalade and the reason why I took it to this dealership was because it's just a few blocks from my house have ever dealt with, I own a 2002 Cadillac Escalade and the reason why I took it to this dealership was because it's just a few blocks from my house but it's been nothing but headaches, first of all, they misdiagnosed it, they told me what the problem was and it was a very expensive part since my sister works for another dealership she ordered the part for me (which by the way it was very expensive) I brought it to them and they installed it after the fact they came to me and told me that that wasn't the problem that it was something else, I tried returning the part to the original dealer and they did not want to take it back because the part had already been used,so I went back to Emich since they are the ones that told me this was the issue they said they would help me only if I decided to fix the problem with them that they would take the part, after I did not accept to do this the general manager said he was going to try to return the part and give me $800 after I paid $1200.00 for the I was very frustrated so I agreed, after calling him several times he said he just changed his mind and he is giving me only $600, I'm just disgusted with this dealership and would not recommend it at all More

I went to have a diagnostic check on a 1992 Camaro because the cooling fan was not turning on when the engine was getting hot, but it worked fine when the AC was on. After waiting a couple hours in th because the cooling fan was not turning on when the engine was getting hot, but it worked fine when the AC was on. After waiting a couple hours in the waiting room and walking around the lot, my car still was not looked at. At the very beginning I said that I did not want to leave my car over night because I had to go to work in the morning. Since they were taking so long, they offered me a ride home and stated that I would get a call before they closed. Well, they closed at 6 and I never received a call. I called them at 6:30 and nobody was in the service department. My car ended up staying there over night. I know more than the average person (and obviously the people working in the service department) about working on cars. I tried telling Don what the issue was, but he is unwilling to listen and he will talk over you. I changed the temp sensor, fan switch, the connector to the switch and the fan relay. The last thing that could have been the problem was the ecm or wiring, but It is not the wiring because when I ground the wire to the switch, the fan turns on. They did not even check the computer or pull any codes. Well, the $60 diagnostic was a waste of time and money because they told me it was the wiring (which it is not) and the fan switch (which I doubt because there is a brand new one in there). I decided not to have them work on the car because they do not seem like they know anything and I would have probably ended up paying way more than I should have, which I did anyways. They ordered another fan switch and charged me $43 for it. I just got one that is exactly the same from Napa for $12. I was not allowed to return the part for a refund because Don said it was already ordered. Not only that, but they were trying to sell me on a Chevy Cruise. HAHAHA. Are u kidding me? I wasn't there to trade or purchase a new car. Especially a piece of junk Cruise. These people are out of their mind. And even if I did want to trade they would not have given me the actual value of my car. Emich Chevy is scandalous and shady. I would avoid this dealer and their service department at all costs. More

I had been working with Mike on a straight across trade I had been working with Mike on a straight across trade for a Ford Ranger. I have a classic Ford Ranchero. I am disabled. I came to Emich with my me I had been working with Mike on a straight across trade for a Ford Ranger. I have a classic Ford Ranchero. I am disabled. I came to Emich with my mechanic/ driver. Mike was supposed to let the sales manager know as he was off that day. Steve met us, did some checking and no one knew the situation. However he said he would help us. After about 2 hours of waiting, he returned offering me $1000 for a $13,500 vehicle. They also test drove my car without my knowledge. I never even saw the Ford Ranger. A horrible waste of time. Steve would leave the office frequently and not communicate what was happening. I will never go here again. bait and switch? More