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Emich Chevrolet - Service Center

Lakewood, CO

4.6
662 Reviews
Call Service Center (303) 986-2233

662 Reviews of Emich Chevrolet - Service Center

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November 22, 2023

Came in 4 oil change left with non functioning radio. Diag cost is to high for a computerized diagnostic More

by robnort1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
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Feb 13, 2024 -

Emich Chevrolet responded

We regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please contact us at (303) 986-2233 so we can understand your situation better in order to try and turn your experience around. Thank you, Emich Chevrolet

November 21, 2023

Great service. Fast turnaround. Very helpful techs. Comfortable customer lounge area. I will be back More

by mgarubo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Renovato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Emich Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2023

Everyone was great to work with. We greatly appreciated the efficiency of the paperwork to get us back on the road for our 2 hour trip home. More

by mlmac
Recommend Dealer
Yes
Employees Worked With
Andrew Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Renovato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Emich Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Emich Chevrolet and we hope to see you again.

November 14, 2023

An appointment is now required for an oil change. Had appointment scheduled and it took 2 hours to complete my oil change More

by justine.montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
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Feb 14, 2024 -

Emich Chevrolet responded

We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (303) 986-2233 when you have a chance. Thank you, and we look forward to hearing from you.

November 13, 2023

Victor is great. Thanks for your patience walking me through the service my truck requires and the challenges getting the parts needed. More

by BRENDANANDTRACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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November 12, 2023

Victor was the best! So professional and friendly! I just love good customer care and happy faces! Thank you! More

by SANELAITOAFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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November 12, 2023

Service was good two weeks to get an oil change appointment. Unacceptable. asking for a phone call to verify my appointment. no good. A text response instead is much simpler and straightforward. More

by EDKINCADE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
NA
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November 09, 2023

Emich is the best dealership I have ever worked with. Communication and service are stellar. More

by INFODC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McGaha
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November 09, 2023

The service department, Especially Don is always wonderful to work with and I appreciate the friendly shuttle service. More

by MARY90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Mulhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
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November 08, 2023

Grateful for having car ready for Winter. Trusted and dependable customer service. Online appointment a bit confusing. More

by Bonnie Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Magana
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