Emich KIA

They weren't knowable enough about their own product line to know a hitch for a 2022 Telluride would not fit on a 2023. Wasted half a day dropping off/picking up a car they couldn't work on. When the proper to know a hitch for a 2022 Telluride would not fit on a 2023. Wasted half a day dropping off/picking up a car they couldn't work on. When the proper hitch did come in the most they were willing to offer me for my wasted time was a partial discount on an oil change. Don't waste your time and money at Emich Kia. More

It was a pleasant and trustworthy experience with the several folks we interacted with at Emich Kia (sales & finance). A lot less pressure / lower key than other dealers we visited beforehand; would defi several folks we interacted with at Emich Kia (sales & finance). A lot less pressure / lower key than other dealers we visited beforehand; would definitely recommend. More

Great experience. Had some difficulty at first, but the management team was kind and patient with me through the entire buying process. Kia’s cars are some of the best Had some difficulty at first, but the management team was kind and patient with me through the entire buying process. Kia’s cars are some of the best on the road right now! More

Not prompt, not motivated to make deals happen. Ask for a diiferent salesperson if you're serious about getting a deal done. Ask for a diiferent salesperson if you're serious about getting a deal done. More

The absolute smoothest car buying experience I’ve ever had. Honest to god from start to finish I was taken care of and felt like I was talking to the guy that made the car himself. Customer service was fa had. Honest to god from start to finish I was taken care of and felt like I was talking to the guy that made the car himself. Customer service was fantastic. Give this man a raise!! More

Absolutely the worst buying experience I’ve ever had. We had an offer to purchase. My son wanted to think about overnight because it was a major purchase. Already had a pre approval from his credit union We had an offer to purchase. My son wanted to think about overnight because it was a major purchase. Already had a pre approval from his credit union and we went back the next day to do the deal. Now all of a sudden they needed to see the trade??? Nothing was ever said prior to us coming in. Trade went from 29000 to 27500. Then they stated they didn’t even want the trade. 2018 Tesla 3 lr awd with low miles. Sales manager was very rude and disrespectful. We left. Went to corwin Toyota. Same car. Less money and we got 29500 for the trade. Good luck on selling your 4 matching white teslas. Save your time and shop elsewhere More

After many back and forth emails and text messages they couldn't answer any of my questions except one how to pay. I really wanted to buy a car but they dodged simple questions and send finance app instead couldn't answer any of my questions except one how to pay. I really wanted to buy a car but they dodged simple questions and send finance app instead. In my opinion completely unprofessional and rude. More

Excellent communication and very true to his word on pricing. The current tax incentives, discounts, and available financing for EV vehicles is a bit confusing right now and Colt made it simple and I tr pricing. The current tax incentives, discounts, and available financing for EV vehicles is a bit confusing right now and Colt made it simple and I trusted his numbers over other dealers who were trying to pretend that all the tax credits came right off the top. He also kept his word on delivery and went out of his way to make sure we felt taken care of. More

Call's never answered for service but they'll pick up the phone instantly for sales then back on hold for service with (sorry try again) phone instantly for sales then back on hold for service with (sorry try again) More

I enjoyed my experience car shopping (and purchasing from this dealer). They were very helpful, let me test drive vehicles multiple times, didn't pressure me, and offered a decent discount (considering the this dealer). They were very helpful, let me test drive vehicles multiple times, didn't pressure me, and offered a decent discount (considering the market and the high demand for vehicles). I would recommend using this dealer (and definitely not the Peak Kia). I worked with the sales rep, Heaven, and she was wonderful. More