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Emich KIA

Denver, CO

Overview
Employees
Reviews
Vehicles
4.7
889 Reviews
Brand New Kia Dealer in Denver!
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1260 S Colorado Blvd

Denver, CO

80246

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Showing 889 reviews

January 28, 2023

Brought in vehicle for repairs a day early and they still failed to look at my car on the day of appointment (Wed). This caused repair to be done on Monday instead of Friday. Service mgr does not work Friday More

by TEMM7261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillespie
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Emich KIA responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 24, 2023

My experience from day one was great, I never felt pressured into purchasing a vehicle. Dustin was very easy to work with. More

by scrappy9642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duston Coffey
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Jan 25, 2023 -

Emich KIA responded

Thank you so much for choosing Emich KIA! Congrats on your new purchase, and let us know if we can be of any more assistance! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

January 22, 2023

Service department was very helpful and accommodating. I had an emergency because of 2 blown tires, and even without a normal appointment, they were still able to help. More

by richardisaacs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recognize any names that I remember.
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Jan 23, 2023 -

Emich KIA responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Emich KIA, Richard, we look forward to having you as one of our valued customers for many more years to come!

January 22, 2023

Great service, good guys who took time to explain everything. Definitely recommend for folks looking for a great service. More

by samkayyali
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Emich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Seski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Overton, Jude Seilhan
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Jan 23, 2023 -

Emich KIA responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Emich KIA! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

January 22, 2023

It felt a little disorganized. Communication was good but they were vague about when my car would be done. One gripe: they moved the locking lug nut socket I had in the car and di More

by bgvalentine19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clouse
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Jan 23, 2023 -

Emich KIA responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 21, 2023

Katie was very helpful in scheduling and communicating with me. Matt innService was friendly, professional and helpful in explaining the process since I was a first time customer. Very helpful to have a More

by Vickersmyers1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clouse
Report | Print
Jan 23, 2023 -

Emich KIA responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Emich KIA, we look forward to having you as a valued customer for many years to come!

January 20, 2023

Nancy and Rob were great to work with, personable and knowledgeable and made sure I understood the whole process. More

by catsen1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Seski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Overton, Nancy Hoag
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Jan 21, 2023 -

Emich KIA responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Emich KIA. Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

January 20, 2023

Service was extremely helpful and accommodating, explaining at the outset what possible repairs might be needed, depending on diagnosis. They kept me informed of status, as progress went along. Upo More

by richardisaacs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Hoag
Report | Print
Jan 21, 2023 -

Emich KIA responded

Thank you, Richard! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Emich KIA, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2023

Matt in service has been outstanding. The communication is excellent. Having a loaner vehicle was a plus since we live 180 miles away. Thank you Emich. More

by j.spangle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clouse
Report | Print
Jan 18, 2023 -

Emich KIA responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Emich KIA.

January 17, 2023

The experience was great, but if I come in and let you know I already have AMAZING financing elsewhere. There should be NO NEED for you to attempt to see if you can provide competitive financing. Then to More

by apw95u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Baird-Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Kishel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa Beloff
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Jan 18, 2023 -

Emich KIA responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

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