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Emich KIA

Denver, CO

4.7
839 Reviews
Brand New Kia Dealer in Denver!
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1260 S Colorado Blvd

Denver, CO

80246

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Showing 839 reviews

November 02, 2022

Dealer offered to provide an Uber ride to work they provided the driver with the wrong location and then the driver refused to let me out how to wait 20 minutes for a new rideshare and was 15 minutes l More

by subzerologic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Overton
Nov 06, 2022 -

Emich KIA responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 29, 2022

Fast turnaround and constant communication from service advisor Bret. Always took our calls and kept his promises on the repair time. We’re never going back to Arapahoe Kia! Bret has earned Emich Kia a cus More

by Claire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zobjeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bret carter
Oct 31, 2022 -

Emich KIA responded

Thanks for sharing about your experience with Emich KIA. We appreciate your business and hope to see you again soon!

October 29, 2022

Sean was very helpful and efficient and welcoming, he worked with us on purchasing two vehicles. We will be sending business back to him if anyone is looking for a new car that we know! More

by lexus.woodard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McAleer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Calies
Oct 31, 2022 -

Emich KIA responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Emich KIA are glad to have you as a customer. Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

October 27, 2022

Employees were friendly enough, but it took way too long to do the paperwork and pick up our new car. We came from Kansas City to pick up our car and the dealership knew when we were arriving (dealership kn More

by arex1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Calies, Heaven Moss
Oct 28, 2022 -

Emich KIA responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

October 26, 2022

My experience with Emich Kia, and Nancy was fabulous. The communication and process were great. I got what I expected and drive home happy! More

by srosern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Hoag
Oct 27, 2022 -

Emich KIA responded

It's great to hear that Nancy and the team delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Emich KIA! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

October 26, 2022

Cody was fantastic to work with - knowledgeable, communicating regularly as our car was ordered and great to work with in general. More

by TWOGOURBO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Coffey
Oct 27, 2022 -

Emich KIA responded

It's great to hear that Cody was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Emich KIA! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

October 25, 2022

I haven’t shopped at a dealership in almost 20 years; using a car broker for the last several vehicle purchases. I told a friend today how pleasantly surprised I was with Duston and the entire experience More

by cagmills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Seski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duston Coffey
Oct 25, 2022 -

Emich KIA responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Emich KIA! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

October 22, 2022

Brian Overton and Dusten are true professionals. They listened to my wants and needs in purchasing a new car and actually surpassed my expectations. Want a no pressure no hassle dealership then Emic More

by nicholas.quenzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zobjeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Overton, Josh Calies, Jude Seilhan, Duston Coffey
Oct 23, 2022 -

Emich KIA responded

Nicholas, Thanks for sharing your thoughts about your experience with Emich KIA. We appreciate your business and hope to see you again soon! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

October 22, 2022

Great experience. Good service. Team worked hard to get us the best deal possible. Would recommend any time!!! More

by a_e_sparks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Calies, Cody Coffey
Oct 23, 2022 -

Emich KIA responded

Thank you for taking the time to share your thoughts on working with Cody and our team. We're glad to hear we delivered such a great experience! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

October 19, 2022

Heaven attention was precise and effective answering all my questions as a new buyer, from the first day she was willing to help and find the best offer for me. Very grateful to all the staff. More

by Adrian Donoso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heaven Moss
Oct 20, 2022 -

Emich KIA responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Heaven delivered such a great experience! Colt Emich General Manager 720-501-4301 cemich@emichauto.com "Emich the name you've learned to trust"

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