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Empire Buick GMC of Long Island City - Service Center

Long Island City, NY

4.9
75 Reviews
Call Service Center (866) 590-2588

75 Reviews of Empire Buick GMC of Long Island City - Service Center

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June 02, 2023

Empire buick gmc has delivered great service iam a happy customer Thank you very much. More

by Johnblaze210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherise Dawkins
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Jun 05, 2023 -

Empire Buick GMC of Long Island City responded

John, Thank you so much for your excellent review! We are thrilled to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

Helpful
May 31, 2023

Always the best at Empire GMC. When my almost 20 year old Yukon needs attention Kathy and Marlon always hook me up. The piece of mind is work it 😁. More

by Moore2IT 05 Yukon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are so glad that Kathy and Marlon consistently take great care of you and your Yukon. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
May 20, 2023

Vincent Torres introduced himself to me and assured me that he would get to the the problem with my suv. He was very knowledgeable and kept me abreast of what was found. My suv was fixed, I'm pleased with More

by kenten2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Torres , Diamond Bresil
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May 26, 2023 -

Empire Buick GMC of Long Island City responded

Hello Kenten2, Thank you for taking the time to share your positive experience! Vincent will be so happy to hear that he provided you with top-notch service. We hope to further assist you and your future automotive needs.

Helpful
May 17, 2023

Awesome service and friendly environment got by kathy q. Thanks a lot. I'll come here for the service again and again. Thanks. More

by Shahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Questell
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May 20, 2023 -

Empire Buick GMC of Long Island City responded

Shahan, Thank you so much for your wonderful review! We are so glad that Kathy could provide you with 5-star service. it is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come!

Helpful
May 17, 2023

I had an excellent service Sally Perez was my service advisor. Took care of all my concerns. Completely satisfied! More

by Kalsang Sonam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
Report | Print
May 20, 2023 -

Empire Buick GMC of Long Island City responded

Kalsang Sonam, We greatly appreciate your 5-star rating! We are so glad that Sally took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
May 16, 2023

Great service as always! ! Kathy Q is always on her game. Take your Cadillac here for top notch service. More

by Arash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
May 20, 2023 -

Empire Buick GMC of Long Island City responded

Arash, Thank you for leaving Kathy this wonderful review! We are so glad that she consistently takes great care of you. It is an honor to know how confident you are in our efforts and we hope that you continue to choose us for all of your future automotive needs!

Helpful
May 13, 2023

Cami in on Saturday had the best Service in my vehicle by my service advisor Kathy Q More

by Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Questell
Report | Print
May 15, 2023 -

Empire Buick GMC of Long Island City responded

Hello Singh, Thank you for taking the time to share your positive 5-star review. Kathy will be happy to hear she provided top-notch service. We hope to continue serving you and your future automotive needs.

Helpful
May 08, 2023

Best service by my service Advisor Kathy Questell. She even had my car clean and ready More

by Khandaker samim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Empire Buick GMC of Long Island City responded

Khandaker, We are happy to hear that Kathy took great care of you and your vehicle throughout your visit. It is our pleasure to serve you. We thank you for your 5-star rating and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
May 08, 2023

The service personnel Kathy Questell is very friendly and knows her jobs. She is the best I ever had. Thank so much Kathy continue doing the you best at. More

by TREV_TING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Empire Buick GMC of Long Island City responded

Thank you for leaving Kathy this positive review and recommendation! We are so glad that she could provide you with 5-star service and she will be honored to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

Helpful
May 08, 2023

I waited three and half an hours and used wifi to watch English Premier league. Coffee was available but no fruits or snacks. Kathy was helpful with timing and information. More

by Baila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Empire Buick GMC of Long Island City responded

Baila, Thank you for taking the time to leave us this review. We are glad that Kathy was both kind and informative throughout your visit. It is our pleasure to serve you. We do apologize for the wait time that occurred during your service visit. We truly appreciate your feedback. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
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