Empire Cadillac of Long Island City

Empire Cadillac took care of me again I dealt with Jeff he was great with his customer service and Mike who I known before was excellent as usual and fast he was great with his customer service and Mike who I known before was excellent as usual and fast More

This is my second review for empire Cadillac because I just picked up my second Lyriq. Just like last time, the sales department service was outstanding. The dealership has a very knowledgeable and helpf just picked up my second Lyriq. Just like last time, the sales department service was outstanding. The dealership has a very knowledgeable and helpful staff. Alexander Bowen did a great job, Mike Martinez had my paperwork prepped and ready and GSM Joseph Hodge made sure everything was easy and efficient. Look for review number three coming soon. More

Edina Music is the greatest sale women! Mike martindale the finance director and Edina music worked so hard to get done. I really appreciate the hard work and dedication. I will be back fo Mike martindale the finance director and Edina music worked so hard to get done. I really appreciate the hard work and dedication. I will be back for my escalade! More

Edina Music always provides great service! The vehicle was listed at a great price Mike Martindale the finance direct provide a great finance company, great monthly payment! I recommend all tl The vehicle was listed at a great price Mike Martindale the finance direct provide a great finance company, great monthly payment! I recommend all tlc driver to come here overall 10/10! More

eff and Louis the used car manager was delightful they help us understand how to finance and gave us the deal they are the best help us understand how to finance and gave us the deal they are the best More

Kathy she’s a very nice and kind person and she has been meny years I do know her she’s the best. meny years I do know her she’s the best. More

I’m Haitian and I met a Jeff who is fluent in our native language he was very helpful and assisted my mother to understand everything Louis the used car manager was very flexible on the price and made us fo language he was very helpful and assisted my mother to understand everything Louis the used car manager was very flexible on the price and made us forever happy customers More

She is very professional saler， I would like to recommend her to my friend. thank you！！ her to my friend. thank you！！ More

Ever since City Cadillac was purchased by Empire things have gone down hill. New Service director who doesn't return calls or answer emails, every month there are new service advisers as they all quite. As have gone down hill. New Service director who doesn't return calls or answer emails, every month there are new service advisers as they all quite. As of 1-19-2026 I have been waiting for a loaner for a list of warranty issues, they simply do not care! Do an online sales inquiry for either a vehicle or extended warranty and you will have numerous sales people call you several times a day for weeks! Try to get warranty service and crickets! More

Excellent car dealer! Everybody was friendly and welcoming. Francis is a gem—he guided me throughout the entire process. Anthony properly explained everything and made sur Everybody was friendly and welcoming. Francis is a gem—he guided me throughout the entire process. Anthony properly explained everything and made sure I understood all the details. Highly recommended! ⭐⭐⭐⭐⭐ More