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Empire Cadillac of Long Island City

Long Island City, NY

4.6
436 Reviews

45-02 Northern Boulevard

Long Island City, NY

11101

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Showing 436 reviews

October 10, 2025

Great location and professional service. We highly recommend this dealership. We have been customers for over 15 years. More

by cpdionisi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Martendale, Jesus Rosa, Melany Nievas
Oct 13, 2025 -

Empire Cadillac of Long Island City responded

Hello, Thank you for your continued loyalty to- Empire Cadillac of Long Island City. We are so pleased to hear that our exceptional service keeps you coming back after 15 years! We look forward to seeing you again when your ca is ready for its next service!

October 09, 2025

No complaints staff knowledgeable professionals and always courteous Waiting room comfortable and clean with condiments More

by MSTAXI27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlan, Sally Perez
Oct 09, 2025 -

Empire Cadillac of Long Island City responded

Hello, Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

August 25, 2025

As a first-time cadillac buyer and someone who has always had a Camry on the vision board, I can confidently say, my family and I walked into the perfect dealership completely by chance. And just to browse, More

by dhingrapiyush7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zohaib Amjad
Aug 27, 2025 -

Empire Cadillac of Long Island City responded

Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Zohaib will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! Congratulation's on your new vehicle and if there is anything else- Empire Cadillac of Long Island City can do for you please be sure to let us know!

August 23, 2025

Knowledgeable and experienced and helpful sales staff smooth buying process and excellent costumer service great service and communication More

by Veenakhurana2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoh
Aug 25, 2025 -

Empire Cadillac of Long Island City responded

Veena, It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. We look forward to seeing you next time you stop by!

August 20, 2025

Edina is the best! !! She made my purchase experience a really great one!! Thank you!! More

by bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Aug 20, 2025 -

Empire Cadillac of Long Island City responded

Bobby, Our entire dealership takes great pride in providing the best possible buying experience and Edina will be thrilled to hear your kind words.

July 28, 2025

Mike Martindale at Empire Cadillac is great. He helped me with any issues after purchasing my vehicle. He will take care of any concerns you have expeditiously. More

by Jerin_Taslim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MIKE MARTINDALE, Charles Gaines
Aug 13, 2025 -

Empire Cadillac of Long Island City responded

Jerin, Thank you for your time and feedback. We are pleased to hear that Mike was able to assist you after your vehicle purchase, quickly and conveniently. Please contact us again should you have any further issues.

July 25, 2025

I came in here thinking I was in major world, but Edina Music greeted me so professionally. Her service was amazing, not only that my credit isn’t the best right now but she did not give up! The finance d More

by Fofanamadoussou04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Jul 28, 2025 -

Empire Cadillac of Long Island City responded

Hello, Congratulations on the purchase of your new vehicle and welcome to the- Empire Cadillac of Long Island City family! We are honored you chose our dealership for this experience. Edina and Mike will be thrilled to hear how happy you were with the sales process. We look forward to the opportunity to serve you again. Enjoy showing off your new car and thank you for your recommendation!

July 22, 2025

Great service and best service advisor Kathy Questell. They take pride in everything that they do. More

by bktaz300
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Jul 23, 2025 -

Empire Cadillac of Long Island City responded

Hello, Thank you for your very kind review. We are always happy to hear that Kathy has given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

July 21, 2025

Thank you to Edina Music, Mike Martindale, Nick Henry, and Charles the GM and the team at Empire Buick GMC were very accommodating, pleasant, and were able to help me out even with my credit troubles. Com More

by kwanh7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Martindale , Charles Gaines, Edina Music, Nicholas Henry
Jul 22, 2025 -

Empire Cadillac of Long Island City responded

Hello, We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Edina, Mike, Nick, and Charles took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future. Thank you for your recommendation!

July 18, 2025

I’m so happy to be a Cadillac fan and I am happy that Jeff Coyat met me when I drove into your dealership and helped me out More

by nesmgreg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Coyt
Jul 18, 2025 -

Empire Cadillac of Long Island City responded

Greg, thank you for taking the time to share your experience with us. We are pleased to know that Jeff has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

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