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Empire Cadillac of Long Island City

Long Island City, NY

4.6
450 Reviews

45-02 Northern Boulevard

Long Island City, NY

11101

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Showing 450 reviews

January 15, 2026

Excellent service good explanation for all my questions work done on time nice and experience personal More

by black2kamil
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro
Jan 16, 2026 -

Empire Cadillac of Long Island City responded

We appreciate your positive review and we are glad that our team provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 14, 2026

Jeff Cayot and the team were wonderful! Great dealership smooth process! And this coming from a person who refuses to deal with dealerships! More

by karamanoukiananita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cayot
Jan 16, 2026 -

Empire Cadillac of Long Island City responded

Thank you for your excellent review! We are delighted to hear that Jeff provided you with a smooth and efficient experience. We wish you safe travels and hope for an opportunity to work with you again.

November 27, 2025

This service center is highly recommended; the prices are reasonable, and it can save you repair time. They also provide coffee and other beverages for you to choose from while you wait. More

by Jason Shang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Dec 02, 2025 -

Empire Cadillac of Long Island City responded

Feel free to help yourself to our amenities anytime you come in to receive automotive care with our service team. We appreciate you writing us this review and hope to welcome you back sometime.

November 14, 2025

Donna Arifi called and arranged for a service as soon as the parts were delivered. Thank you so very much for your service More

by viktoriamarti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Arifi
Nov 14, 2025 -

Empire Cadillac of Long Island City responded

Thank you for leaving Donna this positive review! We are glad that she took exceptional care of you. It is our pleasure to serve you and we hope to see you again the next time you are in need of automotive service.

October 10, 2025

Great location and professional service. We highly recommend this dealership. We have been customers for over 15 years. More

by cpdionisi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Martendale, Jesus Rosa, Melany Nievas
Oct 13, 2025 -

Empire Cadillac of Long Island City responded

Hello, Thank you for your continued loyalty to- Empire Cadillac of Long Island City. We are so pleased to hear that our exceptional service keeps you coming back after 15 years! We look forward to seeing you again when your ca is ready for its next service!

October 09, 2025

No complaints staff knowledgeable professionals and always courteous Waiting room comfortable and clean with condiments More

by MSTAXI27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlan, Sally Perez
Oct 09, 2025 -

Empire Cadillac of Long Island City responded

Hello, Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

August 25, 2025

As a first-time cadillac buyer and someone who has always had a Camry on the vision board, I can confidently say, my family and I walked into the perfect dealership completely by chance. And just to browse, More

by dhingrapiyush7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zohaib Amjad
Aug 27, 2025 -

Empire Cadillac of Long Island City responded

Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Zohaib will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! Congratulation's on your new vehicle and if there is anything else- Empire Cadillac of Long Island City can do for you please be sure to let us know!

August 23, 2025

Knowledgeable and experienced and helpful sales staff smooth buying process and excellent costumer service great service and communication More

by Veenakhurana2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoh
Aug 25, 2025 -

Empire Cadillac of Long Island City responded

Veena, It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. We look forward to seeing you next time you stop by!

August 20, 2025

Edina is the best! !! She made my purchase experience a really great one!! Thank you!! More

by bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Aug 20, 2025 -

Empire Cadillac of Long Island City responded

Bobby, Our entire dealership takes great pride in providing the best possible buying experience and Edina will be thrilled to hear your kind words.

July 28, 2025

Mike Martindale at Empire Cadillac is great. He helped me with any issues after purchasing my vehicle. He will take care of any concerns you have expeditiously. More

by Jerin_Taslim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MIKE MARTINDALE, Charles Gaines
Aug 13, 2025 -

Empire Cadillac of Long Island City responded

Jerin, Thank you for your time and feedback. We are pleased to hear that Mike was able to assist you after your vehicle purchase, quickly and conveniently. Please contact us again should you have any further issues.

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