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Empire Cadillac of Long Island City

Long Island City, NY

4.6
450 Reviews

45-02 Northern Boulevard

Long Island City, NY

11101

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Showing 450 reviews

July 25, 2025

I came in here thinking I was in major world, but Edina Music greeted me so professionally. Her service was amazing, not only that my credit isn’t the best right now but she did not give up! The finance d More

by Fofanamadoussou04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Jul 28, 2025 -

Empire Cadillac of Long Island City responded

Hello, Congratulations on the purchase of your new vehicle and welcome to the- Empire Cadillac of Long Island City family! We are honored you chose our dealership for this experience. Edina and Mike will be thrilled to hear how happy you were with the sales process. We look forward to the opportunity to serve you again. Enjoy showing off your new car and thank you for your recommendation!

July 22, 2025

Great service and best service advisor Kathy Questell. They take pride in everything that they do. More

by bktaz300
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Jul 23, 2025 -

Empire Cadillac of Long Island City responded

Hello, Thank you for your very kind review. We are always happy to hear that Kathy has given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

July 21, 2025

Thank you to Edina Music, Mike Martindale, Nick Henry, and Charles the GM and the team at Empire Buick GMC were very accommodating, pleasant, and were able to help me out even with my credit troubles. Com More

by kwanh7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Martindale , Charles Gaines, Edina Music, Nicholas Henry
Jul 22, 2025 -

Empire Cadillac of Long Island City responded

Hello, We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Edina, Mike, Nick, and Charles took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future. Thank you for your recommendation!

July 18, 2025

I’m so happy to be a Cadillac fan and I am happy that Jeff Coyat met me when I drove into your dealership and helped me out More

by nesmgreg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Coyt
Jul 18, 2025 -

Empire Cadillac of Long Island City responded

Greg, thank you for taking the time to share your experience with us. We are pleased to know that Jeff has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

July 14, 2025

Edina was the best to deal with! Highly recommend her she accommodates my every request. More

by Dinaarslani01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Jul 14, 2025 -

Empire Cadillac of Long Island City responded

Hello, On behalf of everyone here at- Empire Cadillac of Long Island City, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Edina was such a great help.

July 13, 2025

I recently visited empire Cadillac in Long Island city and was immediately greeted by Edina Music. She was eager to assist me in my difficult journey of choosing a car that not only financially worked for More

by Z.mujaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Jul 14, 2025 -

Empire Cadillac of Long Island City responded

Hello, Congratulations on your brand new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear Edina and Mike showed you how much we value our customers. Enjoy showing off your brand new vehicle!

July 13, 2025

Well. This place goes above and beyond to get you in the right vehicle at the right price. My salesperson was Edina. She has both beauty and brains. She l More

by aaka33521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Jul 14, 2025 -

Empire Cadillac of Long Island City responded

Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Edina will be pleased to know that you thought highly enough of her performance to mention them in your stellar review! Congratulations to your mother's new Cadillac and if there is anything else- Empire Buick Cadillac of Long Island City can do for you please be sure to let us know!

June 27, 2025

This was my second time acquiring a vehicle with Empire Cadillac. Their service is exceptional. This time I was assisted by Mr. Jesus Rosa & Jean James , both gentlemen were very accommodating, profess More

by Leslie Acosta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Couvertier, Jesus Rosa, Dhamar Rodriguez
Jun 30, 2025 -

Empire Cadillac of Long Island City responded

Leslie, Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that Jesus and Jean was able to offer you not only the vehicle you were looking for, but exceptional customer service as well, Congratulations on your new vehicle! Please let us know when your new car is ready for its first service and thank you for your recommendation. You will not be disappointed!

June 26, 2025

My experience at Empire Cadillac was amazing! Edina Music was my product specialist. She allowed me to go over the different options I wanted. Was able to answer all my questions and concerns. Mi More

by Pranae07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Jun 27, 2025 -

Empire Cadillac of Long Island City responded

Pranae, Thank you for your time and your kind review. We are pleased to hear that Edina and Mike was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

June 04, 2025

Dealership is great by all account Every one is and affable. For example while you’re waiting,someone would ask you if There’s something they can do for you Coffee, water anything at all That’s gr More

by Sancioj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Jun 05, 2025 -

Empire Cadillac of Long Island City responded

Sancio, We would like to thank you for letting us know how we are doing. Here at- Empire Cadillac of Long Island City, we work extremely hard to ensure that all guests are comfortable with their visit. We are glad to hear that our entire team was able to assist you in finding a vehicle that was right for you.