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Empire Cadillac of Long Island City

Woodside, NY

4.9
327 Reviews
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56-15 Northern Boulevard

Woodside, NY

11377

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Showing 327 reviews

August 04, 2022

This dealership was very pleasant and helpful. I was in and out very fast. The service representative Monila was very great and pleasant. More

by Michael frllapolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monila, Sharon Regan, Dan Keys, Charles Gaines
Aug 08, 2022 -

Empire Cadillac of Long Island City responded

Michael, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

July 31, 2022

In town for kids dance competition and decided to trade in my Arcadia for a Escalade on short notice. Empire Cadillac made the process easy and quick. From my sales person Karen Herrera, to Tony Taveras us More

by Sean B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Herrera, Jason Taveras, Cliff , Sharon Regan, Dan Keys, Charles Gaines
Aug 02, 2022 -

Empire Cadillac of Long Island City responded

Sean, Thank you so much for your positive review! We are honored to have had the opportunity to work with you, and we are so glad that our team could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

July 26, 2022

It has been a very rewarding experience working with Mr. Dan Keys as we, the Mariners' Temple Baptist Church made the decision to purchase the 2019 Cadillac we leased 3 years ago. Mr. Keys was extremely pat More

by hctherev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keys
Jul 27, 2022 -

Empire Cadillac of Long Island City responded

We would like to thank you for letting us know how we are doing. Here at Empire Cadillac of Long Island City, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Dan Keys was able to assist you in finding a vehicle that was right for you. We look forward to the opportunity to serve you again. Enjoy showing off your new car!

July 22, 2022

My svc adviser Kathy Questell was great very informative with the info and response time and gracious they are lucky to have her. More

by ray31765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Jul 22, 2022 -

Empire Cadillac of Long Island City responded

Ray, Thank you so much for your positive review! We are so glad that Katyhuska provided you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that she and the team may help you with, please do not hesitate to give us a call!

July 11, 2022

Class act MR Dan Keys sold me my very first Caddillac and made me feel as if I was a VIP More

by rdemande0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keys
Jul 12, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We are so glad that Dan could make you feel like the valuable customer that you certainly are! It is our pleasure to assist you in any way possible. We warmly congratulate you on your first Cadillac- on behalf of the entire team! Safe travels!

Jul 12, 2022 -

rdemande0 responded

Your Welcome!!

July 09, 2022

My family and I were very pleased with the excellent service that Mr. Gaines and Mr. Fagadar has provided. They made us feel comfortable and answered all our questions we had. Their quality of service More

by Almery21@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Gaines, Daniel Fagadar
Jul 11, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are pleased that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. We wish you and your family the safest of travels until we meet again!

July 04, 2022

Valeria Meneses was very helpful and kind. She was efficient and knowledgeable and was able to answer all my questions. She really made this purchase effortless! I can’t thank her enough for a More

by alverochambers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
Jul 05, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We are so glad that Valeria could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

July 01, 2022

Very helpful, turned my whole experience around since the beginning. Very understanding, and patient with my situation. A+++ More

by nrussell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod, Tatiana, Jason , Moni, Charles Gaines
Jul 05, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

June 24, 2022

Great experience, dan keys is a professional. i will be back to get my wife’s car soon More

by Crodriguez0805
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keys
Jun 27, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that Dan provided you with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

June 17, 2022

Customer service is excellent firsy molina is so very helpful. The other staff very curious and they go above and beyond. However sometimes wait time is a bit much but, I get it staffing issues... More

by Michele Heath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firsy molina
Jun 17, 2022 -

Empire Cadillac of Long Island City responded

Michele, Thank you for your positive review! We are glad that Firsy and the team provided you with top-notch service. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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