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Empire Cadillac of Long Island City

Long Island City, NY

Overview
Reviews
4.6
450 Reviews
Call Dealership (866) 704-9225
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45-02 Northern Boulevard

Long Island City, NY

11101

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Showing 450 reviews

December 10, 2022

Karen muy buena vendedora segura de su trabajo la puedo recomendar me ayudó a obtener mi nuevo vehículo su trabajo es muy rápido su explicación para comprar con ella es fácil explica muy bien y cómo compra More

by IRAIMAZambrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
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Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Gracias por su evaluacion de 5-estrellas! Nos complace saber que Karen le haya brindado un servicio de primer nivel. Es un placer ayudarle en todo lo posible. Le deseamos felicidades por su nuevo vehiculo- en parte de todo el equipo!

December 10, 2022

La mejor vendedora de esta tienda,la recomiendo para cualquier primer comprado,la mejor,mejor More

by ALES126674
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
Report | Print
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Gracias por tomarse el tiempo para dejarle a Karen esta evaluacion y recomendacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes. Mil gracias!

December 10, 2022

Noemi was amazing, great customer care. She was a great help and is so knowledgeable and made the entire purchase seamless. Please deal with Noemi O More

by emilyrox1113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Report | Print
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Emily, Thank you for taking the time to leave Noemi this excellent review! We are honored to have had the opportunity to work with you, and we are so glad that she could provide you with a smooth, 5-star experience. She will be delighted to know how confident you are in her efforts. Congratulations on your new vehicle!

December 09, 2022

Everything was excellent very warm and paticene very understanding kind and we were in one two three More

by Schmidtyehuda870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We are happy to hear that our team took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. We hope for an opportunity to work with you again in the future!

December 08, 2022

Robert , very nice service, I am happy he is imagining. He friendly . Nice service to him More

by Jabalny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Thank you for leaving Robert this 5-star rating! We are so glad that he could provide you with top-notch service throughout your visit. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

December 08, 2022

Very professional salesman i when the in to look at cars hi convinced me to get a new car More

by slaurita48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerod Gatling
Report | Print
Dec 15, 2022 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are honored that you took the time to visit us, and we are happy to hear that our team took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

December 08, 2022

Valarie is very helpful, kind, and accommodated me in every way possible. Thank you valarie. More

by richiemontello96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
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Dec 08, 2022 -

Empire Cadillac of Long Island City responded

Richie, thank you so much for your kind review of Valeria! She is an exceptional advocate for her clients and we're happy you got to experience that level of service. Best wishes to you for pleasant journeys on all of your upcoming travel plans!

December 08, 2022

Robert was amazing! This was a huge decision for me and he was extremely patient with my indecisiveness. I appreciate how well he navigated me through making a decision. More

by Asia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Dec 08, 2022 -

Empire Cadillac of Long Island City responded

Thanks for stopping by to share positive feedback, Asia! We are absolutely delighted to learn how attentive and accommodating Robert was during your buying experience. We believe all of our clients deserve the utmost care when making these big decisions. We wish you nothing but joy and satisfaction with your new Audi and thank you so much for choosing Empire Cadillac!

December 08, 2022

I’d have to say Robert S gave me the best customer service out of anywhere else I’ve gone he was Informative , honest and gets the job DONE!!! More

by Cynthiaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Dec 08, 2022 -

Empire Cadillac of Long Island City responded

Hi, Cynthia! Thanks so much for the 5-star review of Robert. We're glad he made your dealership experience so supportive and hassle-free. Your complete satisfaction means everything to us and your feedback let's us know we're doing things right. Thank you for choosing Empire Cadillac!

December 08, 2022

The sales man Robert Sorrenti was amazing. Very helpful, informative and patient . Thank you I will be referring people because he made it so easy. More

by Nchacon1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sorrenti
Report | Print
Dec 08, 2022 -

Empire Cadillac of Long Island City responded

We're glad to hear it! Thanks for letting us know how pleased you were with the stress-free, helpful experience Robert provided for you. We hope you won't hesitate to call if we may be of service to you again. It would be our pleasure!

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