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Empire Cadillac of Long Island City

Woodside, NY

4.7
424 Reviews

56-15 Northern Boulevard

Woodside, NY

11377

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Showing 424 reviews

October 11, 2024

Melanie was such a pleasure to deal with. Actually traded in my old car and leased new car on the same day. Amazing! More

by Ajcdon23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melany Nieves, Dino Karvazoni
Oct 14, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your kind review! We are glad that Melany took great care of you throughout your visit. We greatly appreciate the opportunity to work with you. On behalf of the entire team- we warmly congratulate you on your new vehicle!

October 10, 2024

Edina Music , Great saleswoman , Totally understand the product she is selling. Went out of her way on her personal time to drive to Connecticut to pick me up and bring me to Empire . Awesome personality a More

by Mrray150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Oct 11, 2024 -

Empire Cadillac of Long Island City responded

Thank you for leaving Edina this amazing review! We work extremely hard to ensure our guests are satisfied with their experience, and we are thrilled that she provided you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you safe travels! If there is ever anything more that she and the team may help you with, please do not hesitate to give us a call.

October 02, 2024

My experience was Amazing at Empire Cadillac. Edina Music was my Sales consultant, she was so helpful and kind. Thank you to the finance director Mike Martindale for working hard on my approval. More

by balvadra99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
Oct 02, 2024 -

Empire Cadillac of Long Island City responded

We greatly appreciate you for leaving Edina and Mike this spectacular review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were so helpful, kind and worked hard. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Cadillac of Long Island City team!

September 28, 2024

Sophie was very kind, got me in and out pretty quick. No issues of any kind, very easy process. 😊 More

by Abruno41284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Paula Deonarine, Dino Karvazoni, Savvas Koudellou, Sophie Amigon
Sep 30, 2024 -

Empire Cadillac of Long Island City responded

We work extremely hard to ensure our guests experience is as pleasant as possible, and we are glad that Sophie took exceptional care of you. Thank you for your 5-star rating! If there is ever anything more that she and the team may help you with, please do not hesitate to give us a call.

September 23, 2024

Kathy was very helpful. The complimentary wash is greatly appreciated. Service was on time. Thanks. More

by S.lewent
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy.
Sep 23, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us! We are pleased to hear that Kathy took exceptional care of you and your automotive needs. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

September 23, 2024

I had a smooth experience buying a car with Sophie. She made things simple from explaining the vehicle options and walking me through the process. Thank you for making this experience pleasant 🙏 More

by billtamaran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Paula Deonarine, Sophie Amigon
Sep 24, 2024 -

Empire Cadillac of Long Island City responded

Congratulations on your new vehicle! Providing a seamless, 5-star experience is always our goal, and we are glad that Sophie's efforts met your satisfaction. She will be delighted to know that you deeply valued her assistance. Thank you and safe travels!

September 17, 2024

Had a wonderful experience with Sophie. She made the experience very nice and easy for my friend. Thank you 😊 More

by rokanarayan93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Amigon
Sep 17, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your wonderful review! We are so glad that Sophie took great care of you and ensured that your experience with us was as smooth as possible. We hope for an opportunity to work with you again. Safe travels!

September 17, 2024

Awesome experience with Sophie she was truly an exceptional sales agent and very knowledgeable and kind More

by Schhantyal74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Amigon
Sep 17, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us! We are pleased to hear that Sophie was both kind and helpful throughout your visit. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you!

September 17, 2024

Please guys ask for Sophia (Sales) and Dino the manager. Also i can not forget about Sully. She went over the rates and approval seamlessly . This dealership truly treated me like royalty. They went over th More

by Florian.tahiri.ft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Amigon
Sep 19, 2024 -

Empire Cadillac of Long Island City responded

Florian, Thank you for your positive review! We are delighted that Sophie, Sully, and Dino provided you with the quality care that you deserve and made your experience with us both smooth and successful. Your satisfaction means so much to us. Wishing you the warmest congratulations on your two new vehicles- on behalf of the entire team! Safe travels.

September 14, 2024

I was reap off and this is my worst experience ever in my lifetime. What I bargained for was not what I ended up paying. My God will reward you for what you have done to me. Thank you More

by richardberko96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Rubino, Sabeena Azhar
Sep 15, 2024 -

Empire Cadillac of Long Island City responded

Hi Richard, Were very sorry to hear of your disappointing with our dealership, specifically, our sales department. If you would like to discuss further, please reach out to our General Manager, Dino Karvazoni, at 718-524-3127 or at dkarvazoni@eagny.com.

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