Empire Cadillac of Long Island City
Long Island City, NY
Filter Reviews by Keyword
By Type
Showing 450 reviews
This place was exceptional. Yianni, Dino, Savva, and Mike took great care of me when buying my new Escalade. i have mever experienced better service Thank you guys so much!!! Yianni, Dino, Savva, and Mike took great care of me when buying my new Escalade. i have mever experienced better service Thank you guys so much!!! More
GREAT EXPERIENCE! Yianni, Dino, and Anthony will take care of you with grace and patience. Highly recommend 10/10 Yianni, Dino, and Anthony will take care of you with grace and patience. Highly recommend 10/10 More
Yanni helped me with my new Lyriq. He did an excellent job and gave me excellent service. If you are looking for a good Salesperson he's an amazing choice! He did an excellent job and gave me excellent service. If you are looking for a good Salesperson he's an amazing choice! More
I just had my first service on my 24 Lyriq. Vincent and his team, especially Dharma, made it an easy, excellent, experience, providing the level of service and communication you would expect at Vincent and his team, especially Dharma, made it an easy, excellent, experience, providing the level of service and communication you would expect at a Cadillac dealership. More
I purchased a brand-new 2023 Cadillac Escalade from Empire Cadillac in Long Island City, New York. After only 19,100 miles, the engine broke down and required replacement. My car has now been at their Empire Cadillac in Long Island City, New York. After only 19,100 miles, the engine broke down and required replacement. My car has now been at their service center for over two months, and despite repeated assurances that the repair would take “a few weeks,” it still hasn’t been fixed. Every time I call, I am given vague responses and no concrete timeline for when the repair will be completed. This experience has been extremely disappointing. I never expected a company as reputable as Cadillac to provide such poor service and communication. If you’re considering buying from this dealership, think twice about the level of post-sale service you might receive. More
Yianni is a nice guy ,he so helpful I recommend this place. They did a great job getting my daughter her first car place. They did a great job getting my daughter her first car More
Going to the dealership is not something I enjoy - thank goodness for Dino and Yianni who made our experience enjoyable. Costumer experience was 5 star quality. I am very happy with my experience and deal o goodness for Dino and Yianni who made our experience enjoyable. Costumer experience was 5 star quality. I am very happy with my experience and deal on my new caddy ! More

