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Empire Cadillac of Long Island City

Long Island City, NY

4.6
450 Reviews

45-02 Northern Boulevard

Long Island City, NY

11101

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Showing 450 reviews

March 03, 2025

Karen Herrera, Dino, Niki, Anthony. Savvas , great team come and see them if you need a new vehicle More

by Armento
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
Mar 03, 2025 -

Empire Cadillac of Long Island City responded

Armento, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Karen, Dino, Niki, Anthony, and Savaas will all be thrilled to hear your very kind words, thank you.

March 02, 2025

This place was exceptional. Yianni, Dino, Savva, and Mike took great care of me when buying my new Escalade. i have mever experienced better service Thank you guys so much!!! More

by nikoloz Chanturidze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Dino Karvazoni, Savvas Koudellou, Yianni Xarras
Mar 03, 2025 -

Empire Cadillac of Long Island City responded

Nikoloz, Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new Escalade purchase and are happy to hear we delivered the service you expected. Congratulations on your new SUV, we look forward to serving you again!

March 01, 2025

service was great i really satisfied with the service every one was very friendly and i got a great deal :-) More

by ABATISTA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ceaca, Karen Herrera
Mar 03, 2025 -

Empire Cadillac of Long Island City responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal!

February 27, 2025

GREAT EXPERIENCE! Yianni, Dino, and Anthony will take care of you with grace and patience. Highly recommend 10/10 More

by Simon Kahng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Dino Karvazoni, Savvas Koudellou, Yianni Xarras
Feb 28, 2025 -

Empire Cadillac of Long Island City responded

Simon, Congratulations on your vehicle and thank you for sharing this great review with us. Yianni, Dino, and Anthony are grateful for your kind words and happy they could help. When the times comes for service, give our service team a call. You will not be disappointed.

January 31, 2025

Yanni helped me with my new Lyriq. He did an excellent job and gave me excellent service. If you are looking for a good Salesperson he's an amazing choice! More

by LCAPUTOREALTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Dino Karvazoni, Savvas Koudellou, Yianni Xarras
Feb 03, 2025 -

Empire Cadillac of Long Island City responded

On behalf of everyone here at- Empire Cadillac of Long Island City, thank you for providing us with this amazing review. We are delighted to hear that Yanni was able to provide you with exceptional customer service. If there is anything else we can do to assist you, please don't hesitate to ask, we would be happy to help.

January 15, 2025

I just had my first service on my 24 Lyriq. Vincent and his team, especially Dharma, made it an easy, excellent, experience, providing the level of service and communication you would expect at More

by scjvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Torres, Dhamar Rodriguez
Jan 15, 2025 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us! We are so glad that Vincent, Dhamar, and the team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

December 30, 2024

I purchased a brand-new 2023 Cadillac Escalade from Empire Cadillac in Long Island City, New York. After only 19,100 miles, the engine broke down and required replacement. My car has now been at their More

by Arman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dhamar Rodriguez
Jan 08, 2025 -

Empire Cadillac of Long Island City responded

Hello Arman, Thank you for taking the time to rate our dealership. 100% customer satisfaction is our top priority and it is discouraging about your negative experience with our service team. We would like the opportunity to speak with you regarding your concerns. Please contact our Service Manager, Vincent Torres, at (718) 524-3127 or at vtorres@eagny.com at your earliest convenience.

December 28, 2024

Yianni is a nice guy ,he so helpful I recommend this place. They did a great job getting my daughter her first car More

by Fabiansacoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Travis Rubino, Dino Karvazoni, Savvas Koudellou, Yianni Xarras
Dec 31, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review and recommendation! We are honored to have been of assistance to you with your special purchase, and we are glad that Yianni took great care of you. We warmly congratulate your daughter on her first vehicle- on behalf of the entire team!

December 24, 2024

Very good and pretty good help and Assistance. Showed concerns and well in order. Or better yet organized. Very good representative More

by laylaskye302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy questell
Dec 27, 2024 -

Empire Cadillac of Long Island City responded

Providing immaculate service is so important to us here at Empire Cadillac of Long Island City and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very good and showed concerns well in order. We wish you safe travels until we meet again!

December 24, 2024

Going to the dealership is not something I enjoy - thank goodness for Dino and Yianni who made our experience enjoyable. Costumer experience was 5 star quality. I am very happy with my experience and deal o More

by Yotaspirou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos, Travis Rubino, Dino Karvazoni, Savvas Koudellou, Yianni Xarras
Dec 27, 2024 -

Empire Cadillac of Long Island City responded

We appreciate you for leaving Dino and Yianni this this remarkable review! We are delighted to know that they made your experience enjoyable. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Caddy- behalf of the entire Empire Cadillac of Long Island City team!

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