Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 PM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 PM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Marquise Callaway was there for use throughout our pick of the right Jeep He kept us informed on others in stock. And was there for us of the right Jeep He kept us informed on others in stock. And was there for us More
Excellent people to deal with. Care and concern on getting the repairs right were spot on. Attention to detail needs to be worked on to complete repairs getting the repairs right were spot on. Attention to detail needs to be worked on to complete repairs More
I worked mainly with Vinson Noel and Ali; they had taken my concerns and requests into consideration when working to provide me with an offer. They made sure that they sent me all offers and next steps in w my concerns and requests into consideration when working to provide me with an offer. They made sure that they sent me all offers and next steps in writing, so that the process can begin and I can avoid unnecessary travel as the dealership was over an hour away from me. Thank you all for your help and for putting me into a new Jeep that I can't get enough of! All the best to all of you. More
I had a check engine light go on and called to get it check out . Gloria in service was great to work with. Got in the next day and it was a thermostat. Gloria suggested to replace the hoses and to flush check out . Gloria in service was great to work with. Got in the next day and it was a thermostat. Gloria suggested to replace the hoses and to flush the system with 92K miles on the wrangler. She kept her promise to have it done by 5pm. She called to keep me informed and had great concern for my problem THANKS Gloria More
Brittany Walker is a pure definition of professionalism. She was super patient and extremely helpful! She made this experience an awesome 1 for me, might I add that she is Beautiful, so sitting across fro She was super patient and extremely helpful! She made this experience an awesome 1 for me, might I add that she is Beautiful, so sitting across from her made it pretty easy! Shes definitely got my business and I’ll be sure to send her everyone I know. More
Nice clean dealership friendly and knowledgable staff.quick check in and write up.Part was in stock so no having to wait for repair, work was done in a timely manner and I happy with the results! staff.quick check in and write up.Part was in stock so no having to wait for repair, work was done in a timely manner and I happy with the results! More
I got out of my lease 3 months early and into a new Jeep Wrangler in a higher trim level for less per month. I wanted to be at a certain spot and mike Colton did everything he could to get me there. The pro Wrangler in a higher trim level for less per month. I wanted to be at a certain spot and mike Colton did everything he could to get me there. The process was simple and easy. I work long hours so I’m unable to come in and talk on the phone all day and mike worked with me via text and we made the deal and I came in and put my deposit down and took the car home the next day. Not all dealers will work with you if you can’t talk on the phone or come in all the time so I am so very thankful that they did. Awesome way to work! Thank you!!! More
always had great service at this dealership.they take the time to understand the issue and try to resolve it the first time.i would recommend. time to understand the issue and try to resolve it the first time.i would recommend. More
Terrible, Real corrupt, crooks, dealer corrupt # real Scam Rude , never seen dealer like that, went Smithhaven dealer bought car in 20 minutes Held my money lied about having cars............... Scam Rude , never seen dealer like that, went Smithhaven dealer bought car in 20 minutes Held my money lied about having cars............... had the worst ever experience and still fighting to get money back, from managers they claimed they do not have my info, the dealer charged me for car, in addition Mike the sales manager called me name , I have been honorable physician in LI 28 years, that low class place still have` my money , will be taken to court More
Salesman Ryan Kopping was very accommodating as I troubled him to look a quite a few used Grand Cherokees...good rapport...5 stars for him! A little hiccough in the financing dept caused the loss of troubled him to look a quite a few used Grand Cherokees...good rapport...5 stars for him! A little hiccough in the financing dept caused the loss of a star in the rating...BUT...when the issue was addressed it was resolved 110% to my satisfaction. More