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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
358 Reviews
Call Service Center (631) 422-0123

358 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

Sort by
April 01, 2024

Great job and very pleased with the service. Jimmy Ingrassia was very professional and caring with all my concerns with my Jeep. Thank you Jimmy. More

by hughes.mary38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ingrassia
Report | Print
Apr 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are happy to hear that Jimmy took great care of you and made your experience with us worthwhile. Wishing you the safest of travels- on behalf of the entire team!

Helpful
March 29, 2024

My wife and I always get the best deals and the best customer service at this location. We are customers for life. More

by jema14k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Report | Print
Mar 29, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jema, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and your wife and could provide you both with thorough and efficient service. We are pleased to know that they always give you the best deals and service. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Helpful
March 28, 2024

Clean. Nice and open space for stretching legs while waiting. Coffee machine is great. Would like to see free snacks though. More

by john.keating.usmma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ingrassia
Report | Print
Mar 29, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

John, Thank you for your time and feedback. We are glad that our team provided you with a top-notch experience. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service. Safe travels!

Helpful
March 28, 2024

Excellent and prompt service took care of what I went for which was an oil service and wheel rotation. More

by Jgcollantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda
Report | Print
Mar 29, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
March 27, 2024

Work was done quickly as promised. Still testing out my jeep's ride, so far so good. the agent from EMPIRE Joe Deguire was very helpful More

by mccormickk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe DeGuire
Report | Print
Mar 27, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Joe provided you with nothing less. It is our pleasure to serve you and your Jeep's needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
March 26, 2024

Great experience with my repair! Thank you Joe Deguire for your professionalism and exceptional service! More

by tulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Report | Print
Mar 26, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are glad that Joe got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
March 22, 2024

service advisor Joe was very personable and upfront about what i needed, service was fast, oil change and tire rotation, waited for truck, in and out in 1.25 hrs. More

by PHOTOFPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us. We are glad that Joe got your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Helpful
March 18, 2024

Service advisor Mayda , was great, she got my car services quickly and answered all my questions. Very impressed with the service I received. More

by Serge Jean-Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayda
Report | Print
Mar 18, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your kind review! Providing quality and efficient service is so important to us, and we are glad that Mayda's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
March 18, 2024

The people are great, the service was amazing. Only cons are the customer parking available and ease to get to More

by Bigbri0987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Report | Print
Mar 18, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and feedback. It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team provided you with top-notch service throughout your visit. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
March 18, 2024

Service advisor ROB as usual answered all my questions pertaining to recommended routine service to my vehicle More

by NISSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROB
Report | Print
Mar 18, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are happy to hear that Rob provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
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