Empire Ford Inc.

I delt with one of your service guys Chris.. very professional and a knowledge of how to handle the communication of the job to customer professional and a knowledge of how to handle the communication of the job to customer More

Excellent customer service. I was able to get in and purchase my new vehicle in under 3 hours with no hassle or haggling. I was firm in my trade in and what I wanted. Experienced car buyers will have no purchase my new vehicle in under 3 hours with no hassle or haggling. I was firm in my trade in and what I wanted. Experienced car buyers will have no problem working with Empire. More

They were amazing, I was really struggling trying to get financed and they got me Into a used 2015 Hyundai sonata sport with 59,000 miles in perfect condition one owner (that I can afford) the thing runs am financed and they got me Into a used 2015 Hyundai sonata sport with 59,000 miles in perfect condition one owner (that I can afford) the thing runs amazing and they did everything they could to get me into a car, that’s loaded which I’ve never owned a loaded on. My brother and father thought it was a 2020 because it has been so well kept, non smoking. Thank you so much Josue for doing everything that you could and did to get me in this car. More

Fast in and out service. Everyone was very nice and helpful. The waiting area was neat and clean and comfortable. I would return again for service helpful. The waiting area was neat and clean and comfortable. I would return again for service More

2 hours for scheduled oil change (works).Then told spark 2 hours for scheduled oil change (works). Then told spark plugs were needed even though I had replaced them over the winter. Not coming back. 2 hours for scheduled oil change (works). Then told spark plugs were needed even though I had replaced them over the winter. Not coming back. More

Hands down the absolute worst service. There is not enough space to write what xxxx I have been through with this facility. 3 months they had my vehicle, attempted to return it still nit working, damag enough space to write what xxxx I have been through with this facility. 3 months they had my vehicle, attempted to return it still nit working, damaged my hood, "accidentally charging me for the damage" nit giving me my money back. Only for 6 months later to have the vehicle run like crap again and the parts not covered that were the same issues. Only to bring it else where and be told that I was being sold a part that wasn't in need of repair and the actual piece that was part of the orginal replacement has a huge crack in it... yea I will never do business here thats the long story short without all the other details of foolishness going on here More

Excellent service experience. New customer to service dept. From Service and Parts Director Chris Langdon to Service Manager, Samantha, to Josh, technician. Very professional/friendly people who take pri dept. From Service and Parts Director Chris Langdon to Service Manager, Samantha, to Josh, technician. Very professional/friendly people who take pride in their jobs. I have found my new service dept for my Ford F-150! I recommend you give the Empire Ford service dept a chance. Pricing was fair and happy with the services provided. More

Wasn’t too bad of an experience. Kevin was very knowledgeable of what he was selling and was a good salesman. Bryce in finance was very nice and easy to work with knowledgeable of what he was selling and was a good salesman. Bryce in finance was very nice and easy to work with More

Yes very helpful dealer got me what I needed at the right price. No hassle at all they did all the work for me I was in and out easy as 1,2,3 price. No hassle at all they did all the work for me I was in and out easy as 1,2,3 More

Went to Ford dealership to get and appointment for air bag recall,the woman was right on point,took care of it all in less than 5 minutes. bag recall,the woman was right on point,took care of it all in less than 5 minutes. More