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Dealership Experience
8 yrs, 3 mos
Languages Spoken
English
Spanish
74 Reviews
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74 Reviews of Josue Carchipuendo
July 13, 2026
I’m xx waiting for the car we purchased back in May, just terrible,period terrible,period More
by SandraLee425
Verified CustomerOther Employees Tagged: Kevin Bancroft, Danielle Cormier, Nicole DeFreitas, Katie Bessette, Chelsea Cabral, Rob Collins, Janae Bettencourt, Geovani Alvardo, Kevin Cronan
October 03, 2025
Large selection. Organized and clean facility with a non aggressive sales staff. Would buy from again. Organized and clean facility with a non aggressive sales staff. Would buy from again. More
by MPE Racing
Other Employees Tagged: Kevin Pereira, Roberto Perez , William Granata
July 30, 2025
Excelente vendedor y seriedad de servicio gracias por todo lo recomendarle a mis familia y amigos todo lo recomendarle a mis familia y amigos More
by bebaalex2020
Other Employees Tagged: Roberto Perez
April 05, 2025
Fantastic person, knowledgeable, new what I was looking for and where i wanted to be financially for and where i wanted to be financially More
by tattoomaniac67
Other Employees Tagged: Kevin Pereira, Roberto Perez , Robert Bernier, Jr.
February 28, 2025
Worst run business ever. They steal from you lie to u and don't care about you at all. Stay as far away as possible. A week later and I just got an email from dealerrate They steal from you lie to u and don't care about you at all. Stay as far away as possible. A week later and I just got an email from dealerrater asking me to change my review because Empire Ford had asked them to because they have resolved the issue. If robbing your customer then laughing in their face and kidnapping their vehicle is resolved then sure. Also when they did a $200 test I didn't ask for they broke my ac or my digital thermostat. I'll have my heat on and then all of a sudden the ac will kick on and go to negative 25- negative 50 degrees. Hacks and liars, clear liars as they tried saying they fixed their lies. It's not just this one time either, every time I went their for 3 years it was absolute ridiculous. They just can't run a buisness, I said I would never go back but a recall forced me to. And when they did my free recall they did some bogus diagnostic test that cost over $200. Then stole my vehicle until I paid them for bogus service Noone asked for More
by Extremely Miserable xxxxxx Ripping Everyoneoff
Other Employees Tagged: Rick Torres, Joe Ribeiro, Tyler Torres , David Pacheco, Victor Whelan
November 16, 2024
This dealership is awful. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. More
by Angellovesaruba
Other Employees Tagged: Kevin Bancroft, Danielle Cormier, Marc Gauthier, Nicole DeFreitas, Katie Bessette, Chelsea Cabral, Matthew Lewis , Tyrone Caswell, Joshua Lehmann
October 22, 2024
Every time I buy a car with you I have a problem. Now I bought a 2023 Ford Explorer car and it turns out that for a month. And three weeks. I have not been able to use it because it has an electrical Now I bought a 2023 Ford Explorer car and it turns out that for a month. And three weeks. I have not been able to use it because it has an electrical problem, nobody picks up the phone and nobody tells me what is going to happen to my car, I have even started paying the bank. And I have not been able to use my car. I have had a very bad experience with you. In three cars that I have bought. The sales agent once forgets the customer's name Joshua and gives very bad service which damages the image of your company. Today when I came to ask about the problem with my car, he yelled at me and came to me with the excuse More
by Franklin
September 08, 2024
The dealership has a variety of used cars and of course large selection of new ford products. 2 issues off the bat #1) used cars are marked up $3000 dollars for down-payment or trade in. (But says in fine large selection of new ford products. 2 issues off the bat #1) used cars are marked up $3000 dollars for down-payment or trade in. (But says in fine print) #2) theres a $895 payment for documentation fee (which only states $695 also in fine print) . So right from start thats $3895 dollars added on to advertised price. So a real good deal is really just regular price. Also 1 other thing is i was told it had 2 sets of keys (fob) but after i received vehicle there was only one set . Hopefully they will program key fob for free that im buying on my own for $60 . Also im supposed to get voucher for 2 oil changes from when i brought up the up charge on doc fee . Ill see when i have to go by and get the inspection sticker done. More
by smauretti2000
Other Employees Tagged: Roberto Perez
March 10, 2024
Purchased used vehicle. Promised touch up paint at sale which had to be ordered due to car having several chips in paint. After 3 attempts of getting run around of excuses Promised touch up paint at sale which had to be ordered due to car having several chips in paint. After 3 attempts of getting run around of excuses, they said they would call. Never did…. Poor after sale follow up. First and last time I ever buy a car here. More
by Liz
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