Josue Carchipuendo
Josue Carchipuendo at Empire Ford Inc.
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Josue Carchipuendo

Salesperson

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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4.6
65 Reviews

I am from Ecuador, speak Spanish and English.

Dealership Experience

5 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.6

65 Reviews

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65 Reviews of Josue Carchipuendo

March 10, 2024

Dealership Rating
Employee Rating

Purchased used vehicle. Promised touch up paint at sale which had to be ordered due to car having several chips in paint. After 3 attempts of getting run around of excuses More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

July 15, 2023

Dealership Rating
Employee Rating

Very helpful no pressure did not try to sell me something I did not want More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez, Juan Bautista-Rodriguez , Michelle Ferreira

Jul 24, 2023

Empire Ford Inc. responded

Dear Mike, Congratulations on the purchase of your new vehicle! Thanks so much for the feedback. Safe travels!

June 10, 2023

Dealership Rating
Employee Rating

They had a vehicle I could not find in my state. After driving a long way to get the vehicle I wanted, getting stuck in traffic etc. I arrived at dealership right before they closed. The staff was f More

by vtoutdoorlife
Recommend Dealer
Yes

Other Employees Tagged: Bryce Sewall, Roberto Perez

Jun 16, 2023

Empire Ford Inc. responded

Dear vtoutdoorlife, Thank you so much for sharing your experience with our sales staff. We're so happy to hear that they were "friendly and helpful" and "stayed 1-2 hours late" to help you with your purchase. We appreciate your business!

May 17, 2023

Dealership Rating
Employee Rating

I love the attention that was given me regarding what my preferences were. I also appreciated that no one tried to bully me into buying a vehicle. More

by chergundersen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez

May 31, 2023

Empire Ford Inc. responded

Dear cherfundersen, We try to find the vehicle that just right for our customers. We're so happy to hear that our staff gave you the attention you needed without making you feel pressured to buy. Thank you for your business.

March 30, 2023

Dealership Rating
Employee Rating

Great salesman ! Very fair with my trade in . Honest about the used car I was buying. I would definitely buy another car or truck from them and would recommend that e More

by Christopherpglifort66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2023

Empire Ford Inc. responded

Dear Christopherpglifort66, Thank you so much for your review and for rating Josue with high marks. We so glad to hear that you found Empire Ford to be "very fair" and was a "great dealership!" That means a lot to hear! Thank you for choosing Empire Ford for your vehicle purchase.

January 22, 2023

Dealership Rating
Employee Rating

Had an 8:15 appointment for an oil change. I called at 12:30 and they said they were short techs. That my car still wasn’t in the shop. It was frustrating scheduling and an appointment for a 3 More

by kwright1221
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Juan Bautista-Rodriguez

Jan 30, 2023

Empire Ford Inc. responded

Dear kwright1221, We understand your frustration and we apologize for any inconvenience this may have caused you. We do our best to service our customer's vehicles as quickly and professionally as possible, but there are times that we may be short staffed and the jobs take longer than expected.

December 16, 2022

Dealership Rating
Employee Rating

Josue was very nice and polite and knew his stuff. Faster car buy ever. I’m at 11:30, out at 2:30! Very pleased with my Bronco! More

by broomryder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Cormier

Dec 19, 2022

Empire Ford Inc. responded

Dear Broomryder, Congratulations on your new Bronco purchase!!! We're so pleased to hear that your salesperson, Josue, was "very nice and polite" and that it was the fastest car buying experience you're ever had!!! Thank you for choosing Empire Ford!

October 20, 2022

Dealership Rating
Employee Rating

Very good staff especially Kevin Bancroft and Josue they were very helpful and friendly thanks More

by BARRBUTCH1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft

Oct 26, 2022

Empire Ford Inc. responded

Dear Barrbutch1, Thank you for your positive rating and comments about our sales staff, Kevin Bancroft and Josue Carchipuendo. We appreciate your feedback and so pleased that you found them to be "helpful and friendly."

October 18, 2022

Dealership Rating
Employee Rating

Un muy buen trato hacia los clientes se ve que trabajan para ayudarte excelente servicio More

by ovidio132413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Empire Ford Inc. responded

ovidio132413, Gracias por tus comentarios!

October 18, 2022

Dealership Rating
Employee Rating

lo mejor en ventas y mejor en buscar la ayuda y la satisfacion del cliente y lograr sus sueños al ver el cliente Felis en su decision de escojer a Ford Empire Dios los sigua bendicciendo muy agradecid More

by giovannyrod93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Empire Ford Inc. responded

Giovannyrod93, Gracias por su calificación de 5 estrellas y sus comentarios sobre Josué y nuestro concesionario.

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