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Empire Ford Inc.

Fall River, MA

Overview
Employees
Reviews
Vehicles
4.0
643 Reviews
Empire Ford is comprised of two separate locations: Fall River and New Bedford, MA. Our Fall River location offers new and used vehicle sales as well as Ford authorized Parts and Service. Our New Bedford location offers Ford Certified pre-owned along with a full selection of pre-owned vehicles and Ford authorized Parts and Service. We are proud to be a part of the thriving New Bedford and Fall River communities. Rick Torres, dealer principal of Empire Auto Group is proud to offer the same great customer service you've come to know and expect. We are happy to offer a multi-lingual staff who speak Portuguese and Spanish throughout our dealership as well Sunday hours so it's convenient for our customers to shop when it's convenient for them. Empire Ford has also been designated as Commercial Truck Center specializing in all your commercial needs. We have shipments arriving daily including F-150's, F-250's, F-350's, Transit Connects, Full-size Transit Vans, Dump Trucks, Utility Body's, & KUV's. Our Finance Department specializes in all credit levels. Whether you're a first time buyer, have good credit or bad credit…we Guarantee Financing. Ask about our special financing for college students. We also offer special rebates for first time buyers, college students, military, commercial buyers, first responders and more! At Empire Ford we take the full-service experience to a whole new level and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Fall River, Taunton, Brockton and Plymouth to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Ford vehicle or replacement parts for your current vehicle? Visit the parts department in New Bedford for everything that you need to maintain, personalize, or customize. We also offer free MOBILE service and free PICK UP & DELIVERY for your service needs. Contact our Service Dept. for full details. Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. Whether you visit our dealership location or just browse online, we're always happy to help you. We look forward to working with you.
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292 William S. Canning Blvd

Fall River, MA

02717

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Showing 643 reviews

October 23, 2018

Great Experiance Kevin, did everything he could to get me into my new car. He went above and beyond for me and i even got my car registered on the same day. More

by David W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2018 -

Empire Ford Inc. responded

Dear David W., We are glad to hear that you were happy with your salesperson, Kevin Pereira, and that he "went above and beyond" for you. Kevin does a great job of providing exceptional service to his customers. Thank you for your business.

October 23, 2018

Treat You Like Family We went to Empire looking for cars for our 2 kids. Left with one for me too. Then sent my mother in law; she bought one also. Everyone there was so ni More

by KkDrivesFast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bancroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Carchipuendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Torres, Debbie Campbell
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Nov 21, 2018 -

Empire Ford Inc. responded

Dear KkDrivesFast, Thank you so much not only for the tremendous review but also for your business! Here at Empire Ford we do "Treat You Like Family!" and we're so glad that you had a wonderful experience dealing with Josue, Kevin and Tyler in the Sales Dept. as well as Deb in the Service Dept. We look forward to seeing you during your next visit. Safe travels!

October 23, 2018

Awesome!!! Great experience. Josue was very friendly & helpful. He went above expectations. Treated you like family. I will definitely be coming back to Empire F More

by Joe Amarello Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bancroft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Carchipuendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Torres
Report | Print
Nov 21, 2018 -

Empire Ford Inc. responded

Dear Joe, Thank you for your "Awesome" review of Empire Ford and your salesperson Josue Carchipuendo! We're happy to hear that you had a great experience at our dealership and we thank you for your business!

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