Empire Ford Lincoln of Huntington

Service to my new Taurus the service department at this dealership is the worst I've seen in years. the service adviser was rude, he lied about the level of service which was the service department at this dealership is the worst I've seen in years. the service adviser was rude, he lied about the level of service which was basic 20 /M mile check up, he held my car an additional day without letting me know which left me stranded for a day. then to add insult to injury, when the work was done. told me he cant send the pick up car that dropped me off a day in a half before because it was too far. xxx! If this dealership comes up in a web search, and your thinking about going here. RUN FOR THE HILLS AND FIND ANYBODY ELSE BUT THESE BUMS. More

New escape! Very nice dealership. John Mikutel was very helpful with the leasing of the Escape. John was very through when delivering the escape. He show me how e Very nice dealership. John Mikutel was very helpful with the leasing of the Escape. John was very through when delivering the escape. He show me how everything worked and synced my phone with the car. Was very satisfied. More

The Kashmer Family We were very satisfied. We did not experience an overwhelming strain to buy right away. We were treated superbly. Every question was answered and we w We were very satisfied. We did not experience an overwhelming strain to buy right away. We were treated superbly. Every question was answered and we were given all the information we needed to think over our decision had we opted to do so. I hate aggressive salesman and had the reverse experience here. I will suggest you to friends and we will be back when our Car needs replacing! More

Incredibly happy with my New Escape. The service was outstanding. John Mikutel was just the person you want to work with. Patient , understating and incredibly helpful with getting you i The service was outstanding. John Mikutel was just the person you want to work with. Patient , understating and incredibly helpful with getting you into the right car for you. More

Tried to return a leased car I leased a Lincoln from another dealer and was interested in another and wanted to return my end of lease to them. They would not take it citing th I leased a Lincoln from another dealer and was interested in another and wanted to return my end of lease to them. They would not take it citing the fact that they would have to do all the paperwork on the return. Even after I told the business manager that I wanted another Ford product. He said he'd be happy to lease me another car but would not take my old one. I returned my car to the leasing dealer elsewhere and went to Acura down the block. More

REFUSED A PRICE QUOTE Terrible experience with Dealers Rep.,Amy Brent. I filled out a request for an internet price after building the exact truck I wanted,online at the FO Terrible experience with Dealers Rep.,Amy Brent. I filled out a request for an internet price after building the exact truck I wanted,online at the FORD website. I used their link to Ford of Huntington,my local dealer. After several calls from Amy Brent, and many e-mails she REFUSED to give me an internet price as FORD promised.She insisted it would be easier for me if I came in to the dealer. I moved on to another dealer who made the process a pleasure via phone and e-mail. Just bought my F150 Platinum from them. If you're promised a quote online , you should get a quote online. More

Do NOT BUY A CAR FROM THESE PEOPLE George Mantalvanos is completely unprofessional and rude. Each time I brought my brand new 2014 Lincoln in for issues they damaged something else, th George Mantalvanos is completely unprofessional and rude. Each time I brought my brand new 2014 Lincoln in for issues they damaged something else, they broke my window, destroyed the interior window trim. I should have know what kind of place this was when they delivered my brand new card that had a huge dent on the passenger side, which they tried to hide. I have a failed seat and seat heater, which has been on order for over 3 weeks. I called today to find out the status and was given a date of 12/19 to bring it in. Once I told him that is not good for me George immediately got nasty with me and told me to take my car somewhere else. Terrible customer service.Stay far away from this service center. More

TWQ THUMBS UP!!! I had a wonderful experience buying a car from Huntington Ford. For the purchasing process I was helped by Fred Marotti. He was extremely knowledgeab I had a wonderful experience buying a car from Huntington Ford. For the purchasing process I was helped by Fred Marotti. He was extremely knowledgeable, friendly and honest. I truly believe he went above and beyond to get me the best deal possible on the Certified Pre Own Ford I had my heart set on. He did not pressure me at all and was simply trying to get me the best deal. The day I picked up my car he spent a lot of time with me programming my radio & Bluetooth & going over everything else. He even installed my license plate!!! For Financing I dealt with Howard Revis. What a wonderful PAINLESS experience that was. He did not pressure me at all to get an extending warranty which I was anticipating. He was super friendly and professional. He fit me in a day early because I expressed how anxious I was to get my new wheels!!! He sat w/ me and answered all my question and explained the paperwork. I would STRONGLY recommend this dealership. I never waited, was seen right away, didn't feel rushed at all and was treated wonderful. A ++++ More

Great Experience Best Ford dealer to work with. The salesman John Really worked with me to help me find the car I wanted. Would definitely go back. Best Ford dealer to work with. The salesman John Really worked with me to help me find the car I wanted. Would definitely go back. More

Great experience Fred was very friendly, respectful, patient, and knowledgable. He made us feel very comfortable throughout the entire purchase process. He answered an Fred was very friendly, respectful, patient, and knowledgable. He made us feel very comfortable throughout the entire purchase process. He answered any/all questions/concerns that we had and conducted himself with extreme professionalism. We would highly recommend this dealership to everyone! More