Empire Ford Lincoln of Huntington

I want to first say I have leased and bought from at least 3 Lincoln Ford dealerships over the last 30 years. I have to say this dealerships’ sales people, especially Dominique Liccione and Sam in Fina least 3 Lincoln Ford dealerships over the last 30 years. I have to say this dealerships’ sales people, especially Dominique Liccione and Sam in Finance, have THE BEST bedside manner and customer service skills. I called Empire on a whim after comparing some of the others. From the first answer to my purchase and sign out the door process was SUPERB! To the manager Eric Tops, I commend your training and NO BS sales pitch… this woman Dominique, was so friendly and accommodating over the phone. And when I met her, she had such a lovely beautiful personality. Never made me feel pressed or haggling for an extra dollar out of me. Eric I AM ALWAYS A LOYAL CUSTOMER to good service and genuine people like Dominique and SAM, I am in the market again in few months. It’s because of your employees I will always come to Empire when I begin to shop for a car again. Sincerely thank you, Stratis More

We dealt with a salesperson named Rob. He was extremely knowledgeable, kind and easy to deal with. He explained everything to us and took a lot of time with us. He is one of the reasons we purchased a Lin knowledgeable, kind and easy to deal with. He explained everything to us and took a lot of time with us. He is one of the reasons we purchased a Lincoln Navigator. He even delivered the vehicle to us and spent and hour showing us how to use all the options. Excellent salesperson. Empire Ford Lincoln of Huntington is lucky to heave him. More

Aviator is a lemon, service is rude and unhelpful. No one calls you back, called to speak with GM always in meetings and doesn’t call back. And get this does not have voice mail set up. Go to Mercedes one calls you back, called to speak with GM always in meetings and doesn’t call back. And get this does not have voice mail set up. Go to Mercedes for quality products and service. I am going back, grass on the other side of this fence was brown More

From the reception area to the sales department to the finance department. The WORST dealership ever!!!!! They don’t return your calls and give you the run around finance department. The WORST dealership ever!!!!! They don’t return your calls and give you the run around More

We cannot believe what we experienced today when we went into the Empire Ford dealership in Huntington, NY, this afternoon. We went there specifically to purchase a Bronco Sport we found on their lot. Upon into the Empire Ford dealership in Huntington, NY, this afternoon. We went there specifically to purchase a Bronco Sport we found on their lot. Upon entering we were asked if we had an appointment. We told the receptionist that we did not, and she told us she would get someone to help us. We overheard the salesman she spoke with say he is going to have a cigarette. So, we stood there waiting for him to come back. We were not asked to have a seat, or if we wanted a drink or anything. When the salesman, Sean Miller, finished from his cigarette break, he sat with us and seemed nice enough, engaging in some small talk. We asked him the differences between two of the models, he said he would print out the window stickers (so we could read for ourselves). As they were printing he said, “Guys, just so you know, so we don’t waste an hour of each other’s time test driving the car, we are selling these cars for $3,000 over the sticker price.” So, I said, “Well, that will not be the case for us, right?” He then said, “Oh no, it will be. There’s no negotiating.” We were shocked by what Empire is doing. We told him that we were prepared to purchase the car right now and he said, “I’m sorry, but then I guess we don’t have a sale.” We said, “No, we do not.” He then tore up the window sticker printouts he was preparing for us and we walked out. We will never step foot in this dealership again, nor will we advise anyone to go there. More

Domininque was the first person to offer assistance. She walked me through the process of purchasing my first car. She is a five star salesperson who goes above ans beyond. Thanks walked me through the process of purchasing my first car. She is a five star salesperson who goes above ans beyond. Thanks More

I visited empire ford with my girlfriend this week and had the pleasure of dealing with the most amazing saleswomen Dominique. She took the time to show us every aspect of the vehicle and really knew he s had the pleasure of dealing with the most amazing saleswomen Dominique. She took the time to show us every aspect of the vehicle and really knew he stuff. She is tops!!! More

Best sales person ever. She made everything very smooth and easy. The delivery was phenomenal she went over everything I needed to know about the vehicle. and easy. The delivery was phenomenal she went over everything I needed to know about the vehicle. More

This review is for the service center. I have used them for 5 years, and it was fine. I spent thousands on maintenance and repairs on my F150 (expected repairs). Within 9 months I had the front and back for 5 years, and it was fine. I spent thousands on maintenance and repairs on my F150 (expected repairs). Within 9 months I had the front and back brakes replaced and the rotors resurfaced. The front rotors warped after 6,000 miles. I had to have new rotors installed for $421 on top of the earlier bill of $370. Then I had the back pads replaced and rotors resurfaced. The rotors warped after 9,000 miles. They quoted replacing the rotors for approximately $600 after I paid close to $400 already for resurfacing/new pads. Why would they suggested resurfacing the rotors if it is not going to last for very long (this is all with 9 months). The Service guy acted aloof when I asked the question. For both sets to warp that quickly seems fishy. I have resurfaced other vehicles in the past with no issues. The truck is no used commercially and does not tow anything. They have lost a longtime customer and probably don't care. More